Sysdig · 1 month ago
Senior Customer Solutions Engineer
Flexible - Dallas
Full-time
Hybrid
Senior Level
$130K/yr - $179K/yr
5+ years expSysdig is a leader in cloud security, dedicated to helping organizations secure innovation in the cloud. The Senior Customer Solutions Engineer will serve as a technical authority, building relationships with customer teams and guiding them to maximize the value of the Sysdig Platform.
Cloud ComputingCloud SecurityCyber SecurityOpen SourceSaaSSecurity
Responsibilities
Be the technical authority and trusted advisor on the Sysdig Platform, reporting to the Sr. Director of Customer Success
Build relationships across customer teams, from engineers to executives
Align platform capabilities with customer goals to attain outcomes and value
Guide deployment, architecture, and operational best practices
Lead workshops to accelerate adoption and maximize platform impact
Advocate for customer needs and influence product direction
Partner with Sales on retention and growth
Collaborate with Support and Services to ensure smooth implementations and fast issue resolution
Qualification
Required
Hands-on experience with Kubernetes in enterprise environments (on-prem and cloud)
Proficiency in container image creation and optimization
Familiarity with cloud-native platforms, DevSecOps, and automation tools
Scripting and API integration skills
Troubleshooting and root cause analysis capabilities
Experience leading projects and working directly with customers
5+ years in technical, customer-facing SaaS, cloud, or security roles (e.g., TAM, CSE, DevOps, and Architect)
Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms
Familiarity with Prometheus, PromQL, and container/cloud security practices
One or more Kubernetes certifications (CKA, CKAD, CKS)
Consulting skills
Collaborative technologists
Ability to work onsite at customer's office in Dallas, at least 1-2 days a week
Preferred
Knowledge of time series metrics, Prometheus, and monitoring frameworks like Golden Signals or the USE method
Experience with Sysdig or Falco
Benefits
Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family
Company
Sysdig
The leader in cloud security powered by runtime insights
501-1000 employees
H1B Sponsorship
Sysdig has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (18)
2023 (17)
2022 (26)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$729.5MKey Investors
PermiraInsight PartnersAccel
2021-12-15Series G· $350M
2021-04-28Series F· $188M
2020-01-22Series E· $70M
Leadership Team
Loris Degioanni
Founder and CTO
Karen Walker
Chief Financial Officer
Recent News
2025-12-27
2025-12-10
Company data provided by crunchbase