Head of Content Creation jobs in United States
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Saxo Bank · 2 months ago

Head of Content Creation

Saxo Bank is a leading online trading platform focused on connecting investors and traders to global financial markets. They are seeking a Head of Content Creation responsible for developing and managing the content strategy, translating expert insights into customer-centric content, and collaborating with various stakeholders to enhance customer experience.

FinanceFinancial ServicesFinTech

Responsibilities

Manage the content strategy, communicate deadlines with stakeholders involved in content creation, and ensure schedules stay on track
Align client personas and build appropriate relevant content requirements tailored to our key markets
Design and maintain a customer persona and related content strategy
Coordinate production of in-house content globally using global and local strategists, sales teams and local journey owners
Collaborate with leadership team to prioritize content towards target client personas that aligns with the commercial objectives
Drive the thought leadership agenda proactively by staying up to date on financial markets, scanning for trends, distilling the Investment Team’s analysis, and finding the real hook that connects with our customers
Evangelize content across the Saxo offices; partner with the local offices and across client journeys, communicating our content strategy clearly, requesting and coordinating timely content inputs, managing publication expectations and closing the feedback loop
Critically examine the value of the insight we are bringing to customers and to the business, using relevant data metrics, and evangelize our content standards, bringing customer centricity into focus
Collaborate with stakeholders across the organization who come to content design from different angles—like PR, brand, legal, risk, and more—to facilitate progress and influence direction
Champion the value of good shareable content among other teams
Manage multiple projects and deadlines effectively
Maintain and implement writing guidelines that are in line with our brand and voice

Qualification

Content strategy managementFinancial market knowledgeData literacyStakeholder collaborationCustomer-centric approachJournalistic mindsetContent quality standardsFluency in EnglishProject management

Required

Demonstrable experience in the area of investments and/or other complex financial instruments – with a solid understanding of financial markets; you enjoy staying up to date with macro, asset class, sector and geographical trends
Able to move between strategy and hands-on writing and editing; show a clear curiosity for content performance; demonstrate actions that optimize and continuously improving the customer experience
You understand consumer needs, and can make complex investing concepts straightforward and relevant
You have a journalistic mindset and are interrogative, confident, and creative. You can comfortably host an interview with senior experts to canvas their views and get to the heart of the story and why it matters
You are exceptionally organized, able to collaborate and communicate effectively, and can build strong relationships with internal stakeholders
Collaboration: you are able to create comprehensive briefs to enable subject matter experts and designers to contribute to content creation; you can work with stakeholders from design, marketing, brand and product teams to ensure a consistent voice across our communications
Content Delivery: You have high standards for content quality, combining technical accuracy with effective storytelling techniques and systems thinking
Evangelization: You lift others to these high standards, championing content effectiveness and efficiency throughout the business
Fluency in written and verbal English
Data literacy: an ability to understand reports, charts and tables about investing, and determine how we make these more accessible to our customers

Preferred

Experience scripting for videos, and hosting audio-visual interviews is beneficial but not essential

Benefits

We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact.
You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation.
Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.
When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

Company

Saxo Bank

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At Saxo we believe that when you invest, you unlock a new curiosity for the world around you.

Funding

Current Stage
Late Stage
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