Brigham and Women's Hospital · 3 weeks ago
Senior Practice Assistant
Boston, MA
Full-time
Onsite
Mid, Senior Level
3+ years expBrigham and Women's Hospital is a not-for-profit organization that supports patient care, research, teaching, and community service. The Senior Practice Assistant performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision, including scheduling and managing patient appointments and assisting with office operations.
Health CareMedical
Responsibilities
Perform routine administrative and clerical duties relating to a clinical service or physician practice office
Make patient appointments and maintain appointment records
Assist callers with routine inquiries, and schedule appointments
Process patient billing forms and scan documents to patient medical record/LMR
Acts as "Super User" for scheduling, registration and billing systems
Provides assistance and training to others in these areas
May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level
Provides functional guidance to Office and Practice Assistants
In conjunction with Supervisor oversees daily activities of practice staff
May be required to accept co-payments
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results
Qualification
Required
High School Diploma or Equivalent required
3-5 years of office experience required
Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint
Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate
Communicating effectively in writing as appropriate for the needs of the audience
Talking to others to convey information effectively
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages
Managing one's own time and the time of others
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems
Ability to proofread and edit written documents
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses
Company
Brigham and Women's Hospital
Brigham and Women's Hospital is an academic medical center based in Boston, Massachusetts.
10001+ employees
H1B Sponsorship
Brigham and Women's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (219)
2024 (174)
2023 (202)
2022 (220)
2021 (137)
2020 (157)
Funding
Current Stage
Late StageTotal Funding
$22.15MKey Investors
American Medical AssociationThe Leona M. and Harry B. Helmsley Charitable TrustMassachusetts Life Sciences Center
2023-06-21Grant
2022-06-30Grant· $16M
2021-01-08Grant· $0.4M
Leadership Team
Caroline Fox
Associate Professor (Part Time), Medicine
David Silbersweig
Chairman Emeritus
Recent News
2026-01-05
Company data provided by crunchbase