Docusign · 8 hours ago
Sr. Technical Learning Specialist
Seattle, WA
Full-time
Hybrid
Senior Level
$97K/yr - $140K/yr
5+ years expDocusign is a leading company in e-signature and contract lifecycle management, serving over 1.5 million customers globally. They are seeking a highly motivated Sr. Technical Learning Specialist to lead technical learning initiatives that align with business goals and improve engineering onboarding and education. The role involves managing learning programs, collaborating with teams, and ensuring high-quality technical training delivery across engineering teams.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
No H1B
Responsibilities
Partner with engineering teams and stakeholders to conduct skill gap analyses, identify tech learning needs aligned with critical engineering programs and OKRs
Define tech learning strategy and structure for complex technical curricula (e.g., AI/ML development, Cloud) including selecting appropriate delivery modalities (e.g., e-learning, instructor-led training, bootcamps) aligned with right tech enablement plans
Manage delivery and planning of tech learning programs
Act as the primary owner for program execution, managing timelines, coordinating logistics—scheduling, systems access—ensuring all milestones are met
Collaborate with Instructional Designers and Subject Matter Experts (SMEs) to create or curate high-quality, relevant, and engaging technical learning content aligned with learner goals
Evaluate the effectiveness and relevance of learning programs through surveys, feedback collection, and data analysis
Select, onboard, and manage external training vendors, ensuring quality and performance standards are maintained
Define and track key performance indicators (KPIs) and metrics, such as course completion rates, learner engagement and experience, and long-term impact on job performance and retention
Serve as the primary communication link, effectively presenting project updates, results, and performance metrics to engineering stakeholders and translate complex technical concepts into clear, actionable information
Iterate on program content, delivery methods, and overall tech learning strategy based on data-driven insights to ensure programs remain current with rapid technological changes
Identify, address, and remove obstacles and impediments hindering program progress
Support risk and change management activities for the program
Qualification
Required
5+ years of related experience
Bachelor's degree in Business, Computer Science, Engineering, or a related technical field
Experience with technical competencies
Experience with LMS/LXP (e.g., Workday Learning) Google Workspace, Gemini, ChatGPT
Experience leading complex, end-to-end tech learning programs, preferably in a technology or AI/ML domain
Experience in selecting, managing, and governing external vendors and partners
Experience with tracking engineering KPIs, and conducting program audits or assessments to align with future-facing engineering OKRs and KPIs
Experience managing expectations and working effectively across diverse, cross-functional engineering teams
Preferred
Familiarity with the basic concepts of prompting, AI/Machine Learning (ML), Cloud, and Software Development life cycle
Professional certification in Project Management (e.g., PMP, PgMP) or Agile/Scrum
Experience collaborating with academic institutions and research labs
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2025-12-19
2025-12-17
Company data provided by crunchbase