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LUIS Technology · 1 month ago

Key Account Manager North America (m/f/d)

United States

Full-time

Remote

Mid, Senior Level

LUIS Technology is an established and dynamically growing technology company based in Hamburg, specializing in innovative system solutions in embedded vision and artificial intelligence. The Key Account Manager will be responsible for managing relationships with medium-sized and large OEM customers in North America, focusing on project management and customer support to drive business success.

Artificial Intelligence (AI)AutomotiveHardwareManufacturing

Responsibilities

Establishing, maintaining, and strategically developing new and existing customer relationships across North America

Conducting regular on-site visits to analyze customer needs, provide consulting, and support ongoing projects

Managing the introduction of new products in close alignment with customers, project management, and development teams

Monitoring market and competitive trends and identifying new business opportunities in North America

Presenting product solutions, innovations, and concepts—both at trade shows (e.g., CONEXPO, iVT, Modex), customer events, and internal meetings

Creating customer-specific proposals in close collaboration with internal sales, Technical Sales (Customer Solutions & Innovation), and management

Actively contributing to pricing processes, contract negotiations, and follow-up on submitted offers

Working closely with colleagues in internal sales, Technical Sales (Customer Solutions & Innovation), and export to ensure smooth workflows

Serving as a key contact for technical inquiries and acting as the interface between customers and product development

Maintaining customer data in the CRM system and providing regular updates to sales management

Qualification

Key account managementAI software experienceTechnical trainingComputer visionCustomer relationship managementProject managementOffice software proficiencyBusiness-fluent EnglishGerman languageCommunicationTeamworkTime-management skills