Senior Software Engineer, Agent Orchestration jobs in United States
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Decagon · 1 day ago

Senior Software Engineer, Agent Orchestration

positionSan Francisco, CA
timeFull-time
remoteOnsite
senioritySenior Level
money$250K/yr - $330K/yr
date5+ years exp

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience. As a Senior Software Engineer on the Agent Orchestration team, you will design and build systems that determine how Decagon agents operate under real-world conditions, focusing on improving agent performance, reliability, and quality.

Artificial Intelligence (AI)Generative AISoftware
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H1B Sponsor Likelynote

Responsibilities

Build the execution engine that powers intelligent agents at scale
Design systems that coordinate model reasoning and actions while staying fast and correct
Improve reliability through better testing, observability, and safeguards
Build foundations that help teams evaluate and improve agent behavior safely and continuously

Qualification

Distributed systems designPythonAsynchronous programmingDebugging skillsProduction systems experienceTeam collaborationProblem solving

Required

5+ years of experience building production systems
Proficiency in Python or Typescript and comfort with asynchronous programming
Strong debugging skills across complex technical stacks
Ability to design reliable distributed systems that handle real world failure modes
A track record of owning large technical projects end to end

Preferred

Experience with real time or low latency systems
Experience with workflow engines, agents, or model driven applications
Experience building tooling or infrastructure for other engineers
Experience with experimentation or evaluation systems

Benefits

Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best

Company

Decagon

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Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
dateFounded in 2023
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://decagon.ai

H1B Sponsorship

Decagon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)

Funding

Current Stage
Growth Stage
Total Funding
$231M
Key Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M

Leadership Team

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Jesse Zhang
CEO / Co-Founder
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Ashwin Sreenivas
Co-Founder
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Recent News

Pulse 2.0
Decagon Announces Commercial Pilot With Deutsche Telekom And Strategic Investment from T.Capital
2025-11-11
Business Wire
Decagon Announces Commercial Pilot with Deutsche Telekom and Strategic Investment from T.Capital to Fuel Enterprise Growth
2025-11-11
Condia
Why African Edtech is abandoning children for adults
2025-11-04
Company data provided by crunchbase