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Flexspring · 5 months ago

Bilingual Integration Developer

United States

Full-time

Remote

Mid Level

Flexspring is the leading expert in data integration for HR applications, seeking a client-friendly Bilingual Integration Developer to join their Delivery team. The role involves coding integrations using Java and REST APIs, collaborating with project managers, performing integration testing, and providing exceptional client communication.

Data IntegrationInformation TechnologyPaaS

Responsibilities

Code integrations to client requirements using Flexspring

Collaborate with a project manager on client data maps

Perform integration testing, guide the client through User Acceptance Testing, and lead the Go Live launch

Document the nuances of the integration for the client and Flexspring support team

Effectively troubleshoot, identify the root cause and develop solutions to production issues that arise in customers’ integrations while adhering to support SLA

Provide exceptional communication to all parties, both internal and external

Document troubleshooting and resolution notes in our Case Management System (Service Cloud) and keep the client informed about the case progression continuously

Drive support cases through resolution by working collaboratively with the support team, technical consultants, 3rd party partners, and the client