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City of New York · 1 month ago

Project Manager, Strategic Planning Division of Strategic Operations and Analytics

New York City, NY

Full-time

Hybrid

Entry, Mid Level

$63K/yr - $75K/yr

2+ years exp

The City of New York's Department of Housing Preservation & Development is dedicated to promoting quality and affordability in housing. The Project Manager in the Strategic Planning Division will assist in assessing project needs, developing operational strategies, and enhancing business processes to improve the agency's effectiveness.

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Responsibilities

Assist in conducting needs assessments to determine project concepts / scopes; help prepare project workplans

Develop, conduct, and summarize interviews and focus groups to investigate current and potential operational conditions; for existing programs, examine and map how work currently gets done within a business unit, including formal and informal leadership structures, process flows, and divisional / programmatic 'pain points'

Co-design and guide staff through conversations to identify their program’s objectives and goals, consider the strategies for achieving those goals, and determine the activities that best support those strategies

Analyze findings from these investigations or conversations, and present findings and recommendations to agency staff at various levels

Create and help deploy new procedures and systems that refine business operations, making them both more efficient and outcome oriented

Create new tools and program elements that establish efficient and impactful operations; collaborate with staff in program and support divisions to implement and refine these tools and program elements

Support the design of new programs or initiatives within the agency

Qualification

Qualitative Data AnalysisProject ManagementCommunication SkillsFacilitation TechniquesStrategic PlanningInquisitivenessMulti-project ManagementInterest in HousingAdaptabilityCollaboration

Required

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above

Preferred

Adaptability, inquisitiveness, and a track record of taking initiative and working collaboratively

Skills in qualitative data analysis intended to support decision-making during process and program design

Excellent verbal and written communication skills, and an ability to articulate information and recommendations clearly, compellingly and persuasively in email, memos, and presentations

Experience simultaneously managing multiple projects

Experience with facilitation of idea-generating and decision-making exercises / techniques is a plus

Interest in improving government effectiveness and in housing quality and affordability