Galaxy · 6 hours ago
Data Center Dispatch Officer
Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. The Data Center Dispatch Officer will be responsible for monitoring security systems, coordinating responses to incidents, and supporting access management to ensure the safety of personnel and property.
Asset ManagementBankingCryptocurrencyFinancial ServicesFinTech
Responsibilities
Monitor Security Systems: Observe cameras, alarms, and access control systems to ensure the safety of personnel and property
Coordinate Response: Dispatch security officers and communicate with law enforcement or emergency services as needed
Incident Reporting: Log all activities, security events, and unusual occurrences accurately and promptly
Access Management: Support entry and exit procedures for staff, visitors, and vendors, following established security protocols
Communications: Serve as the central point of contact for on-site security operations and maintain constant radio or phone communication with field personnel
System Support: Assist with basic troubleshooting of cameras, alarms, and access systems; escalate issues to technical staff when needed
Documentation: Maintain shift logs, create incident reports, and ensure all records are complete and accurate
Team Collaboration: Work closely with other members of the security team, contractors, and site management to support daily operations
Qualification
Required
Bachelor's degree in electrical engineering, Computer Engineering, Security Management, or a related field
Basic technical knowledge of physical security systems, including access control, CCTV, intrusion detection, and perimeter security
Basic understanding in security system design, installation, configuration, and maintenance
Experience with security management software and integration with IT systems
Excellent problem-solving and analytical skills
Ability to conduct risk assessments and develop effective mitigation strategies
Advanced Microsoft products knowledge i.e. Word, PowerPoint, Excel etc
Experience in writing and submitting daily reports
Ability to work as part of a team and individually, and be comfortable working for long periods by yourself
Must be able to work various shifts up to 12 hours at a time, including nights, weekends, holidays, and overtime when required
Preferred
1–2 years in security, dispatch, emergency communications, or a related customer service role preferred
Currently holding a valid Texas Security Officer (TOPS) Level 3 Certification
Benefits
Competitive base salary and discretionary bonus
Paid Time Off
Company paid Holidays (14)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Free virtual coaching and counseling sessions through Headspace
Company
Galaxy
Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence.
H1B Sponsorship
Galaxy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (5)
2023 (7)
2022 (14)
2021 (6)
Funding
Current Stage
Public CompanyTotal Funding
$4.71BKey Investors
Michael NovogratzHCM Capital
2025-12-11Post Ipo Debt· $50M
2025-10-27Post Ipo Debt· $1.15B
2025-10-10Post Ipo Equity· $460M
Recent News
2025-12-26
Company data provided by crunchbase