Data Center Dispatch Officer jobs in United States
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Galaxy · 4 hours ago

Data Center Dispatch Officer

Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. The Data Center Dispatch Officer will be responsible for monitoring security systems, coordinating responses to incidents, and supporting access management to ensure the safety of personnel and property.

Asset ManagementBankingCryptocurrencyFinancial ServicesFinTech
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Monitor Security Systems: Observe cameras, alarms, and access control systems to ensure the safety of personnel and property
Coordinate Response: Dispatch security officers and communicate with law enforcement or emergency services as needed
Incident Reporting: Log all activities, security events, and unusual occurrences accurately and promptly
Access Management: Support entry and exit procedures for staff, visitors, and vendors, following established security protocols
Communications: Serve as the central point of contact for on-site security operations and maintain constant radio or phone communication with field personnel
System Support: Assist with basic troubleshooting of cameras, alarms, and access systems; escalate issues to technical staff when needed
Documentation: Maintain shift logs, create incident reports, and ensure all records are complete and accurate
Team Collaboration: Work closely with other members of the security team, contractors, and site management to support daily operations

Qualification

Physical security systemsAccess control systemsCCTV systemsSecurity management softwareRisk assessmentsMicrosoft OfficeCustomer service experienceWillingness to learnIncident reportingLong shift adaptabilityBasic troubleshootingShift log maintenanceTexas Security Officer CertificationCommunication skillsAttention to detailTeam collaborationProblem-solving skills

Required

Bachelor's degree in electrical engineering, Computer Engineering, Security Management, or a related field
Basic technical knowledge of physical security systems, including access control, CCTV, intrusion detection, and perimeter security
Basic understanding in security system design, installation, configuration, and maintenance
Experience with security management software and integration with IT systems
Excellent problem-solving and analytical skills
Ability to conduct risk assessments and develop effective mitigation strategies
Advanced Microsoft products knowledge i.e. Word, PowerPoint, Excel etc
Experience in writing and submitting daily reports
Ability to work as part of a team and individually, and be comfortable working for long periods by yourself
Must be able to work various shifts up to 12 hours at a time, including nights, weekends, holidays, and overtime when required

Preferred

1–2 years in security, dispatch, emergency communications, or a related customer service role preferred
Currently holding a valid Texas Security Officer (TOPS) Level 3 Certification

Benefits

Competitive base salary and discretionary bonus
Paid Time Off
Company paid Holidays (14)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Free virtual coaching and counseling sessions through Headspace

Company

Galaxy

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Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence.

H1B Sponsorship

Galaxy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (5)
2023 (7)
2022 (14)
2021 (6)

Funding

Current Stage
Public Company
Total Funding
$4.71B
Key Investors
Michael NovogratzHCM Capital
2025-12-11Post Ipo Debt· $50M
2025-10-27Post Ipo Debt· $1.15B
2025-10-10Post Ipo Equity· $460M

Leadership Team

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Sam Englebardt
Co-Founder and Partner
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Luka Jankovic
Head of Lending, Managing Director
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Company data provided by crunchbase