Newton Motor Group · 5 months ago
Experienced Sales Associate
Shelbyville, TN, 37610, US
Full-time
Onsite
Mid LevelNewton Ford South is looking for a motivated and customer-focused Internet Sales Associate to join their dynamic team. This role involves guiding customers through the vehicle buying process from initial online inquiry to final delivery, ensuring a smooth and satisfying experience that drives customer satisfaction and dealership success.
Retail
Responsibilities
Respond promptly and professionally to online inquiries via phone, email, or text
Assist customers in identifying the right vehicle based on their needs and preferences
Conduct virtual or in-person vehicle presentations, explaining features, benefits, and warranty options
Guide customers through the entire sales process, including applications and financing steps
Follow up with leads, existing customers, and recent buyers to ensure satisfaction and encourage repeat business
Maintain product knowledge on current inventory, vehicle specs, features, and industry trends
Generate new leads through networking, referrals, database mining, and digital outreach
Utilize CRM tools to manage customer interactions and maintain accurate records
Collaborate with the sales and service teams to ensure a seamless customer experience
Inspect and help merchandise online inventory to ensure accurate listings and attractive presentation
Participate in ongoing training sessions and team meetings
Meet or exceed monthly sales and customer satisfaction goals
Uphold all dealership and safety policies
Qualification
Required
High school diploma or equivalent required
Strong communication skills — in person, by phone, and online
Positive attitude and strong work ethic
Ability to overcome objections with professionalism and empathy
Tech-savvy and comfortable using CRM platforms and digital communication tools
Self-motivated, goal-oriented, and capable of working independently
Must be available to work evenings and Saturdays
Valid driver's license, clean driving record, and current auto insurance
Ability to pass pre-employment background, MVR, and drug screening
Preferred
Previous automotive sales experience preferred, but not required
Benefits
Competitive compensation plan
Career growth and advancement opportunities
Flexible schedules and work/life balance
Positive and supportive workplace culture
Comprehensive health benefits (Medical, Dental, Vision)
401(k) financial savings plan
Employee discounts on vehicles and service
Ongoing training through manufacture and dealership programs
Company
Newton Motor Group
An Automotive Dealership Group based in Nashville TN. We consist of 6 dealerships across 3 states.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase