hireneXus · 3 hours ago
Vice President of Technology Operations
HireNexus is a rapidly growing multi-unit retail and services organization headquartered in Dallas, Texas, seeking a Vice President of Technology Operations. This high-impact leadership role is responsible for driving infrastructure scalability, process automation, and service excellence, while leading a team of IT professionals and ensuring seamless technology integration across acquired businesses.
Human Resources
Responsibilities
Provide strategic and operational leadership across IT infrastructure, networking, telecom, clinical technology, and cybersecurity
Lead a team of 30+ professionals within a 54-person IT department, including three Directors (Infrastructure & Ops, Clinical Technology, and Information Security) and a Telecom Manager
Collaborate with recently acquired businesses to ensure seamless technology integration while maintaining strong stakeholder relationships and effective communication
Drive enterprise-wide standardization of PCs, networks, and hardware, with a focus on leveraging Cisco-based solutions
Oversee ITSM practices—incident, problem, and change management—to support business operations from 6:00 a.m. to 6:00 p.m. CST
Partner with InfoSec leadership and leverage tools like CrowdStrike to ensure robust data security and regulatory compliance
Identify and implement opportunities for automation and process improvement—enhancing efficiency without expanding the team or relying on external outsourcing
Develop leadership capability across Directors and Managers; promote accountability, career growth, and team engagement
Manage IT operating budgets and lead vendor relationships to ensure cost-effective, high-quality service delivery
Align IT initiatives with business goals in close collaboration with senior executives, particularly in support of M&A activities
Champion a people-first culture through transparent, empathetic, and results-driven leadership
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field required
8+ years of progressive IT leadership experience spanning infrastructure, operations, and/or cybersecurity
At least 5 years in a structured or regulated setting, ideally in a distributed enterprise environment
Proven track record managing teams of 20+ across multiple locations or business units
In-depth knowledge of IT infrastructure, network administration, cloud platforms (Azure, AWS), and modern security practices
Hands-on experience with Cisco solutions, ITSM frameworks, and enterprise cloud technologies
Strong financial acumen with experience managing budgets and vendor contracts
Outstanding organizational, communication, and stakeholder management skills