Seminole Hard Rock Support Services · 2 months ago
HEAD - DIGITAL PROJECT MANAGEMENT & OPERATIONS
Seminole Hard Rock Support Services is evolving into a fully integrated, omni-channel ecosystem through its HRX initiative. The VP of Operations will lead operational strategy across HRX product lines, focusing on optimizing workflows, managing budgets, HR responsibilities, and overseeing supply chain processes to ensure efficient execution and alignment with business objectives.
Responsibilities
Operational Leadership: Oversee day-to-day operations for all product lines, ensuring processes are streamlined and efficient
Budget Management: Develop and manage the operational budget for each product line, ensuring that financial goals are met and resources are allocated effectively. Monitor expenditures and provide financial reporting on the performance of each product line
HR Management: Collaborate with HR to ensure proper staffing for each product line. Oversee team performance, manage resource allocation, and ensure staff is aligned with the operational goals. Lead workforce planning, hiring, and training strategies to support operational needs
Supply Chain Oversight: Manage the supply chain for all product lines, ensuring smooth sourcing, production, and delivery. Coordinate with vendors, partners, and internal teams to ensure timely delivery of products and services
Cross-Functional Collaboration: Work closely with the Product, R&D, and Marketing teams to ensure the operational needs of each product line are met and aligned with broader business goals
Process Improvement: Continuously analyze and optimize operational processes to increase efficiency, reduce costs, and support scalability
Risk Management: Identify and mitigate operational risks across product lines, ensuring continuity of service and minimizing disruptions
Qualification
Required
Proven experience in managing operations, including budget oversight, HR responsibilities, and supply chain management in a digital product or omni-channel environment
Strong leadership in managing cross-functional teams and complex operations across multiple product lines
Experience implementing process improvements and scaling operations to meet business growth
Company
Seminole Hard Rock Support Services
Seminole Hard Rock Support Services was created to provide support worldwide to hotels, casinos and cafes for Seminole Gaming and Hard Rock International.