PwC · 1 month ago
Ethics & Compliance – Compliance Resource Center Specialist [US Client]
PwC is a global leader in risk and compliance services, focusing on maintaining regulatory compliance and managing risks for clients. The Compliance Resource Center Specialist will be responsible for developing and implementing policies and procedures to facilitate compliance with legal and regulatory requirements, while providing guidance and support to PwC employees on various compliance-related topics.
AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting
Responsibilities
Answering calls, self-service tickets and chats from PwC employees, contractors and new hires to provide them guidance and assistance regarding E&C and related topics, such as personal independence, regulatory compliance and other topical areas covered by knowledge base documents and internal systems (investments portfolio, automated investment recording system, learning and development, CPA licensing, CPE compliance), both in English (US) and Spanish (MX)
Employing analytical and technical skills, as well as intellectual curiosity
Communicating clearly and professionally in English, both orally and in writing
Exhibiting administrative and time management skills
Working productively in an environment with evolving deadlines and priorities; flexing approach to meet changing needs
Paying significant attention to detail to identify and correct issues; identifying and making suggestions for efficiencies and improvements when performing work
Using tools, techniques and firm standard methodologies to support research, analysis and problem solving; taking action to stay current with new and evolving technology
Conducting self in a professional manner and taking responsibility for work and commitments
Handling, manipulating and analyzing data and information responsibly
Communicating with empathy and adapting communication style to meet the needs of the situation and audience
Embracing different points of view and welcoming opposing conflicting ideas
Upholding the firm's code of ethics and business conduct
Demonstrating critical thinking and the ability to bring order to unstructured problems, including applying judgment to inform recommendations
Promoting an atmosphere of trust, confidentiality, professionalism, and integrity
Qualification
Required
Students or graduates in: Law, Translation, International Studies, Accounting, Economics, Political Sciences, Management, with an interest in developing a career in Compliance
At least 1 year of relevant work experience (contact center and/or ticketing system experience is a plus)
Availability to work according to US schedule (EST time zone, local bank holidays)
Proven ability to communicate clearly and professionally, both orally and in writing, with strong customer service orientation (English/Spanish)
Understand the importance of have a correct information management
Knowledge of Information Security and Data Protection
Correct Information Security Management
Preferred
Knowledge of US and MX financial products is a plus
Company
PwC
At PwC, we help clients drive their companies to the leading edge.
H1B Sponsorship
PwC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (509)
2024 (637)
2023 (484)
2022 (717)
2021 (697)
2020 (786)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Apparel Impact Institute
2023-09-19Grant
Leadership Team
Recent News
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2025-12-18
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2025-12-15
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