ABM Industries · 1 month ago
Senior Branch Manager
Raleigh, NC
Full-time
Onsite
Mid, Senior Level
$120K/yr - $146K/yr
7+ years expABM Industries is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. The Senior Branch Manager will be responsible for leading facilities services operations, driving business growth, overseeing financial health, and building a high-performing team to deliver exceptional services to clients.
Facilities Support ServicesFacility ManagementJanitorial Service
Responsibilities
Grow the branch through collaborating with the sales and operations team to secure new customers and specialty work
Oversee financials, budgets, and profitability, ensuring the company's financial health
Build and empower a high-performing team, fostering a collaborative and results-oriented environment
Establish and nurture a high-level of customer focused engagement and connections by delivering exceptional services and being the trusted advisor
Strong P&L experience in a multi discipline facility services environment
Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
Be responsible for the delivery and execution of all contracted services within the region
Build long-term sustainable partnerships with the client at each location
Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with clients
Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider
Review financial performance regularly to forecast spend and course correct when necessary
Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget
Work directly with client and internal teams to ensure billing and collections are processed in a timely manner
Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives
Prepare and develop financial and operational reports weekly and monthly
Work closely with site managers to develop their operational knowledge and management capabilities
Develop site specific performance standards and ensure portfolio wide standards are being met
Proactively create consistent and effective operational processes and see them through to implementation
Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues
Drive and promote a strong safety culture; reinforce ABM and client safety programs
Ensure each site is conducting formal quality checks and inspections according to plan
Continuously monitor the overall performance of each site and make appropriate changes to improve performance
Up-sell additional services and jobs above and beyond contractual agreements
Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products)
Understand and comply with ABM policies and procedures
Grow the branch by direct selling to new and existing clients, and partnering with sales team
Represent ABM through being active in related industry groups (i.e. BOMA, IFMA) and related events
Qualification
Required
Minimum of 7 - 10 years of management experience in related industries
Minimum of 7 -10 years in janitorial, facility services or building management (multi-site locations preferred)
Approx 50% travel and able to travel by car to sites within branch
Extended travel outside of branch (10%)
Excellent organizational skills and attention to detail
Proficient in Microsoft Office
Must have working knowledge of OSHA safety standards and regulations
Must maintain a valid State issued driver's license
Preferred
Bachelor's degree preferred or equivalent military experience
Experience in commercial office buildings, warehouses, distribution centers, manufacturing and facility engineering environments is a plus
Previous custodial experience desired
Benefits
ABM offers a comprehensive benefits package.
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
H1B Sponsorship
ABM Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President and CEO
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
2026-01-06
The Motley Fool
2025-12-19
Private Equity Wire
2025-12-19
Company data provided by crunchbase