MUFG · 1 day ago
Network Operations Center (NOC) Analyst
Jersey City, NJ
Full-time
Hybrid
Entry Level
$83K/yr - $101K/yr
1+ years expMitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups, committed to making a difference for every client and community. They are seeking a proactive NOC Analyst to monitor and troubleshoot network and infrastructure alerts, ensuring optimal performance for critical financial systems.
Financial Services
No H1B
Responsibilities
Monitor and respond to network and infrastructure alerts using tools such as SolarWinds, ensuring optimal performance and reliability for critical financial systems
Provide Tier 1 and Tier 2 support for Windows servers and related technologies
Automate NOC functions using scripting (PowerShell, Python) and tools like Power Automate to improve efficiency
Host and manage incident resolution calls on a 24/7 basis
Maintain and update weekly and monthly NOC reports
Support Active Directory services for secure and efficient user access
Respond to alerts, incidents, and service requests promptly to minimize downtime
Collaborate with cross-functional teams to escalate and resolve complex issues impacting financial systems
Perform routine checks on network equipment and configurations
Create and maintain accurate documentation (Runbooks, Procedures) for incidents and preventive measures
Follow established incident response and escalation procedures aligned with financial industry standards
Use tools such as Microsoft Office, Teams, ServiceNow, xMatters, SecureCRT, WebEx, and others for communication and collaboration
Contribute to continuous improvement of NOC processes and procedures
Stay current with industry trends and emerging technologies to enhance monitoring and automation capabilities
Qualification
Required
Bachelor's degree in a related field or equivalent experience
1–2 years of experience in a NOC or similar role supporting network and Windows server environments
Strong understanding of networking protocols, hardware, and Windows server administration
Experience with Active Directory and secure user access management
Familiarity with tools such as SolarWinds, ServiceNow, xMatters, Microsoft Office, Teams, SecureCRT, WebEx
Scripting experience (PowerShell, Python) and automation mindset
Excellent problem-solving and analytical skills, with attention to detail
Ability to work in a fast-paced, 24/7 operational environment
Strong communication skills for both technical and non-technical audiences
Relevant certifications (e.g., Cisco CCNA, CompTIA Network+, Microsoft) are a plus
Preferred
Experience with Power Automate and leveraging Copilot for productivity
Familiarity with financial industry compliance and security standards
Demonstrated ability to innovate and improve processes using technology
Benefits
Comprehensive health and wellness benefits
Retirement plans
Educational assistance and training programs
Income replacement for qualified employees with disabilities
Paid maternity and parental bonding leave
Paid vacation
Sick days
Holidays
Company
MUFG
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Greidy Puig
Vice President Finance- Business Unit CFO
Mark Fernandez
Vice President, Global Markets CFO Office
Recent News
2024-04-29
Company data provided by crunchbase