Century Insurance Group ยท 2 hours ago
Underwriting Support Specialist I
Century Insurance Group is seeking an Underwriting Support Specialist I to assist with the review and entry of new business submissions. The role involves supporting the underwriting services team by facilitating timely renewal preparation and policy issuance, as well as managing experience modification worksheets.
Responsibilities
Reviews and enters new business submissions:
Retrieves incoming submissions from UH Submissions email mailbox
Retrieves incoming Loss Control Analysis requests
Checks reservation system for prior receipt of submission
Enters account information, including names, addresses, FEIN, agency and effective date
Enters classifications, payroll and experience mod to rate submission
Consults loss control maps for appropriate system entry of loss control zone
Reviews three-year evaluation of past loss experience noting source and trends, body part, length of service, age of EE, location/department and identifying large losses
Completes analysis and files into the Duck system to assign to Loss Control Department
Files submission correspondence on OnBase
Communicates completed submission and/or submission issues to underwriters
Handles endorsement transactions for LWMMI accounts per underwriter instructions
Handles all new business issues and renewals for LWMMI account per underwriter instructions
Reviews, updates and distributes bureau experience modification worksheets:
Accesses bureau systems to retrieve worksheets
Compares worksheet experience mod date and factor with experience mod factor and dates in Diamond and updates if appropriate
Distributes mod worksheets to appropriate to support staff
Files experience mod worksheets and corresponding written communication on OnBase
Exports all Account Current Agency Bills and email direct to Agency contacts
Assists in new business, renewal, endorsement and cancellation data entry and policy issuance as needed to provide support to the underwriting support services team
Assists in preparing meeting materials for monthly renewal meetings
Assists in other areas of processing as requested
Qualification
Required
High school diploma or G.E.D required
Two years office or clerical support experience in an insurance environment
Ability to learn insurance practices/procedures
Excellent verbal and written communication
Ability to organize daily work responsibilities and meet deadlines
Basic knowledge with insurance systems such as policy, billing and/or claims systems
Accurate math and data entry skills
Effective problem solving and attention to detail skills
Ability to work effectively both independently and as a team is essential
Knowledge of computers and standard software programs such as Microsoft Windows including spreadsheet applications and Microsoft Word
Excellent customer service skills
Preferred
Additional college and/or insurance related course study desirable
Experience or previous knowledge of worker's compensation line of business preferred
Certification or progress toward certification is highly preferred and encouraged
Clerical experience in the workers' compensation line of business preferred
Completed relevant educational studies may be considered in lieu of experience