Support Engineer I (Intern) - United States jobs in United States
cer-icon
Apply on Employer Site
company-logo

Cisco · 1 day ago

Support Engineer I (Intern) - United States

positionDurham, NC
timeInternship
remoteOnsite
seniorityIntern

Cisco is a leading technology company revolutionizing how data and infrastructure connect in the AI era. As a Support Engineer Intern, you will help make technology accessible for Cisco’s teams and customers by troubleshooting technical issues and supporting innovative solutions.

Communications InfrastructureEnterprise SoftwareHardwareSoftware
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Work alongside experienced engineers to troubleshoot and resolve technical issues on Cisco’s internal platforms
Apply your understanding of AI concepts and cloud-first technologies to support innovative solutions
Use Salesforce fundamentals (admin basics, service cloud) to track, manage, and resolve support cases efficiently
Communicate technical information in clear, accessible language for sellers and users of all backgrounds
Analyze data and trends to recommend improvements, enhancing both user satisfaction and operational excellence
Embrace agile methodologies and contribute ideas that foster continuous learning and team success
Demonstrate empathy and active listening in every customer interaction, ensuring an inclusive and supportive experience

Qualification

AI conceptsCloud technologiesSalesforceAgile practicesAnalytical skillsProblem-solvingCommunication skillsCollaborative mindset

Required

Basic familiarity with Salesforce (admin basics, service cloud)
Strong analytical, problem-solving, and communication skills
A collaborative mindset, eager to learn, adapt, and contribute to team goals

Preferred

Current enrollment in a U.S.-based undergraduate program (STEM or related fields preferred)
Interest or foundational experience in AI, cloud technologies, and agile practices

Company

Cisco

twittertwittertwitter
Glassdoor4.3
company-logo
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
dateFounded in 1984
location
San Jose, California, USA
people-size10001+ employees
web-link
http://www.cisco.com

H1B Sponsorship

Cisco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)

Funding

Current Stage
Public Company
Total Funding
unknown
1990-02-13IPO

Leadership Team

leader-logo
Chuck Robbins
Chair and CEO
linkedin
leader-logo
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
linkedin

Recent News

Sports Business Journal
49ers debut laser halftime show to spotlight Levi’s Stadium tech upgrades
2025-12-30
IndiaTimes
Tech in 2026: The era of AI coworker and Connected Intelligence beckons
2025-12-29
ain.ua
NVIDIA is acquiring the assets of startup Groq for approximately $20B. The deal could be the largest in the company's history
2025-12-27
Company data provided by crunchbase