Tepa Companies ยท 5 hours ago
IT Service Desk/Asset Management Intern - Summer 2026
The Tepa Companies is a tribally owned organization providing comprehensive solutions across various sectors. They are seeking an IT Service Desk Intern to assist in resolving end-user issues and support the IT team, providing a valuable opportunity for professional growth.
ConstructionEnvironmental ConsultingEnvironmental EngineeringIndustrial EngineeringInformation Technology
Responsibilities
Collaborates with team members on troubleshooting
Under supervision responds to and follows up with service desk tickets from KACE via phone, email, chat, and in person
Assists with investigations and implementation of solutions to technical issues for end-users and collaborate with co-workers on the IT team for help
Assists with technical support for Microsoft, Adobe, and other business applications
Installs, documents, and troubleshoots desktop software for production staff under supervision
Shadows and assists the Senior Help Desk Analyst on problem management
Works closely with the IT Asset Administrator to assist asset tracking with employee/contractor moves, adds, and changes
Customer focused to our internal and external clients
Works with a sense of urgency
Good communication skills both written and oral
Other duties as assigned
Qualification
Required
Pursuing a bachelor's degree in information technology, computer science or another related field from accredited program
Applicant must be within two years of completing degree
Preferred
Desktop troubleshooting a plus
Microsoft Applications
Benefits
Comprehensive medical, dental, vision
Generous paid time off and holidays
401(k) plan with company match
Life insurance
Flexible spending and health savings account
Mental health support and resources
Short and long-term disability
Tuition reimbursement
Company
Tepa Companies
Tepa is a tribally-owned small business that offers full capabilities in construction, professional and industrial services.
Funding
Current Stage
Late StageRecent News
2022-11-18
Mississippi Business Journal
2022-01-28
Company data provided by crunchbase