Ridgeline · 1 hour ago
Software Engineer, Engineering Ops
New York, NY
Full-time
Onsite
Senior Level
$146K/yr - $172K/yr
5+ years expRidgeline is the industry cloud platform for investment management, and they are seeking a Senior Engineer on the Engineering Operations team. In this role, you will focus on building and automating operational workflows to enhance efficiency and transparency while collaborating across teams to improve system resilience and operational excellence.
Artificial Intelligence (AI)Information TechnologySoftware
No H1B
Responsibilities
Design and implement automation for critical operational workflows, including tenant provisioning, patch coordination, and configuration health
Drive incident response and post-incident improvement through runbooks, documentation, and root cause automation
Lead the design and implementation of unified observability frameworks that span system health, financial metrics, and organizational effectiveness
Build and maintain dashboards and telemetry pipelines that support FinOps cost optimization and policy compliance
Partner with engineering and infrastructure teams to define and track SLAs, RTOs, and RPOs across services
Maintain Ridgeline’s disaster recovery documentation and lead regular DR exercises with measurable outcomes
Define and manage system and service manifests that document ownership, dependencies, and operational metadata
Contribute to shared operational libraries, templates, and standards that make integration easier across Ridgeline’s platform
Collaborate with a diverse group of Ridgeliners to promote best practices in transparency, operational excellence, and continuous learning
Qualification
Required
5+ years of experience in SRE, DevOps, or Production Engineering roles
Strong background in operational automation using tools like Python, Go, or Bash
Deep understanding of observability stacks such as Datadog, Prometheus, ELK, or OpenTelemetry
Practical experience building FinOps dashboards, cost tagging strategies, and anomaly detection workflows
Hands-on experience with incident response, root cause analysis, and post-incident process improvement
Solid cloud infrastructure experience (AWS preferred) and infrastructure-as-code tools such as Terraform or CDK
Clear and concise communicator who can partner across engineering, product, and business teams
Willingness to learn and adopt emerging technologies, including AI and automation tools
Strong ownership mindset with a drive for continuous improvement
You must be work authorized in the United States without the need for employer sponsorship
Preferred
Experience defining and running DR exercises and managing DR documentation
Background in service catalog design or system metadata modeling
Familiarity with compliance frameworks and audit-readiness for SLA or cost reporting
Benefits
Company Stock Plan
Unlimited vacation
Educational and wellness reimbursements
$0 cost employee insurance plans
Company
Ridgeline
Ridgeline is a computer software company that specializes in software development to deliver for the investment management industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Blair
Chief Executive Officer
Lisa Faucher
SVP, Enterprise Operations
Recent News
Game Industry Business
2024-03-01
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