Route · 1 hour ago
Senior Risk Analyst
Syracuse-Auburn Area
Full-time
Hybrid
Mid, Senior Level
$76K/yr - $93K/yr
4+ years expRoute is a company focused on enhancing the post-purchase experience for consumers and brands alike. The Senior Risk Analyst will be instrumental in safeguarding Route and its merchant partners from financial risk by leading fraud prevention initiatives and collaborating with various teams to develop effective risk mitigation strategies.
AppsE-CommerceMobile AppsReal TimeShippingSoftware
Responsibilities
Develop and lead Route’s holistic fraud and claims risk mitigation strategy
Mentor Risk Analysts, ensuring alignment with team goals and individual growth
Identify fraudulent actors and behaviors through data analysis and investigation of claims
Assess and monitor merchant accounts for trends that indicate financial risk
Partner with third-party fraud prevention vendors and monitor performance
Lead response efforts for abnormal fraud activity, conducting root cause analysis and implementing long-term solutions
Collaborate cross-functionally with Legal, Compliance, and Claims teams to ensure risk policies align with regulatory requirements
Collaborate with Product to build and refine processes that improve operational efficiency and reduce losses
Support frontline teams with fraud-related inquiries, communication, documentation, and escalations
Must be willing to work with team members to provide weekday coverage for our customers during the holidays
Qualification
Required
4+ years of experience in fraud prevention or risk operations
Strong data analysis skills, including experience with tools like SQL, Looker, or similar
Leadership experience with the ability to develop and mentor team members
Proactive, curious mindset with a knack for identifying risk before it materializes
Clear, confident communicator who can translate data into actionable insights
Comfortable in a fast-paced, ever-changing startup environment
Must be willing to work with team members to provide weekday coverage for our customers during the holidays
Preferred
ecommerce, fintech, or insurance preferred
Familiarity with fraud detection tools and third-party risk platforms
Benefits
95% - 100% of your health insurance premiums for you and your family
Remote or hybrid work arrangements
Unlimited PTO
401k matching
Formalized growth opportunities
Learning & development
DEI programs & events
Company
Route
Route is a software company that develops application to track and protect logistics and freight services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$288.53MKey Investors
Hanaco Venture CapitalHedosophiaCraft Ventures
2024-06-25Series C· $40M
2022-01-21Series B· $200M
2020-03-01Series A· $35M
Leadership Team
Mike Moreno
Co-Founder
Recent News
2025-07-10
2025-04-16
Company data provided by crunchbase