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Invited · 9 hours ago

General Manager - Flat Creek

Peachtree City, GA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Invited is a dynamic company in the hospitality and service industry, known for operating private clubs nationwide. The General Manager is responsible for the club’s leadership, strategic direction, operations, and membership growth, ensuring member satisfaction and achieving financial and operational goals.

EventsFantasy SportsGaming

Responsibilities

Develop and execute comprehensive business and financial strategy plans for the club

Regularly monitor performance metrics against these plans to ensure revenue targets are achieved across all operational areas, making data-driven adjustments as necessary to optimize performance

Offer strategic leadership to department heads on operational matters across key areas, including Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales

Recruit, select, develop, and continually evaluate a qualified team of department heads

Guide department heads in the creation and execution of strategic employee development plans, leveraging performance reviews, cross-training, goal setting, and employee recognition

Lead the recruitment, selection, training, development, and performance management of employees, ensuring the relationships between value, service, and member satisfaction

Implement sales, marketing, and net revenue strategies aligned with financial plans, regularly reviewing and adjusting these strategies to optimize overall performance

Maintain effective expense control systems and forecasting procedures to monitor and manage departmental expenses and revenue-to-payroll ratios

Ensure the club meets financial obligations, including debt and lease agreements, while adhering to GAAP and company policies

Foster member relationships and maintain high-quality facilities through effective staffing, programming, service operations, and maintenance

Analyze member retention metrics and develop targeted strategies to enhance retention rates. Engage directly with resigning members to gain insights into their reasons for leaving, documenting feedback to inform continuous improvement initiatives

Promote a motivating work environment centered on teamwork, respect, and a focus on member satisfaction

Ensure the club operates safely and legally according to regulatory obligations

Qualification

Club management experienceBudget managementLeadership abilitiesFood Handlers CertificateAlcohol Safety CertificationSpreadsheet software proficiencyDiscretionCommunication skillsTeam managementIntegrity

Required

A high school diploma or equivalent

A minimum of 3 years of experience in club management, hospitality, or related field

A minimum of 1 year of experience managing budgets and the ability to make sound judgments in expense allocation to impact profitability

Preferred

Bachelor's degree or equivalent

Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification

Skilled in handling highly confidential material, including member and employee data, with discretion and integrity

Proficiency in computer literacy and spreadsheet software

Strong leadership abilities, excellent communication skills, and effective team management are essential