Senior Software Engineer, Voice Agent jobs in United States
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Decagon · 1 day ago

Senior Software Engineer, Voice Agent

positionSan Francisco, CA
timeFull-time
remoteOnsite
senioritySenior Level
money$250K/yr - $330K/yr
date5+ years exp

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. As a Senior Software Engineer focused on Voice Agent, you will design and improve the systems that power Decagon’s live voice agents, collaborating with various teams to enhance performance and unlock new capabilities.

Artificial Intelligence (AI)Generative AISoftware
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H1B Sponsor Likelynote

Responsibilities

Build the real time voice runtime that powers natural customer conversations
Improve speech understanding and synthesis quality while keeping latency low
Design systems that manage timing, interruptions, and streaming audio reliably
Create tools that make voice interactions easy to debug, test, and observe at scale

Qualification

TypescriptPythonAsynchronous programmingStreaming systemsSpeech recognitionSynthesis systemsReal time audio systemsDebugging skillsInterest in speech AIInterest in multimodal AI

Required

5+ years of experience in software engineering
Proficiency with Typescript, Python, and asynchronous programming
Experience with asynchronous or streaming systems
Strong debugging skills across audio, networking, or real time pipelines
An interest in speech, audio, or multimodal AI

Preferred

Experience with speech recognition or synthesis systems
Experience with VAD, streaming protocols, or other real time audio systems
Experience designing or maintaining LLM driven applications
Experience optimizing performance for low latency use cases

Benefits

Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best

Company

Decagon

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Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
dateFounded in 2023
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://decagon.ai

H1B Sponsorship

Decagon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)

Funding

Current Stage
Growth Stage
Total Funding
$231M
Key Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M

Leadership Team

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Jesse Zhang
CEO / Co-Founder
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Ashwin Sreenivas
Co-Founder
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Recent News

Pulse 2.0
Decagon Announces Commercial Pilot With Deutsche Telekom And Strategic Investment from T.Capital
2025-11-11
Business Wire
Decagon Announces Commercial Pilot with Deutsche Telekom and Strategic Investment from T.Capital to Fuel Enterprise Growth
2025-11-11
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Why African Edtech is abandoning children for adults
2025-11-04
Company data provided by crunchbase