Apply on Employer Site

The Hartford · 1 month ago

Claims Specialist General Liability/Pollution Environmental Liability

Naperville, IL- W. Diehl Road

Full-time

Hybrid

Mid, Senior Level

$106K/yr - $160K/yr

7+ years exp

The Hartford is an insurance company that focuses on making a difference and achieving goals. The Claims Specialist role involves managing a caseload of complex, high-exposure claims related to general liability and environmental policies, collaborating with various partners to ensure optimal outcomes for customers.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Conduct complex investigations and extensive claim file reviews on assigned cases

Determine coverage, draft position letters and communicate the coverage position(s) to insureds, business partners and legal counsel

Operate within prescribed authority levels to set appropriate expense and indemnity reserves

Regularly monitor indemnity reserves for any required adjustment

Present cases above authority level to leadership for expense/indemnity reserve and settlement authority

Develop and implement resolution strategies to achieve high quality outcomes

Pro-actively manage environmental consultants and/or litigation and counsel throughout the case lifecycle

Directly oversee the litigation planning, execution, budget and bill review

Attend trials and mediations as necessary

Positively contribute to our claim and enterprise goals by participating in ad hoc audits, projects and product development initiatives

Prepare comprehensive reports and deliver presentations to senior claim leadership on: case developments, policy issues, industry trends, etc

Collaborate with valued business partners to review and address claim trends

Address inquiries from agents and policyholders with a focus on providing superior customer service

Qualification

Claims experienceGeneral liability expertisePollution liability expertiseEnvironmental regulations knowledgeNegotiation skillsAnalytical abilityTechnical claim handlingInterpersonal communicationOrganizational skillsStrategic reasoning

Required

Bachelor's Degree is required

Minimum of 7 years of claims experience with strong preference for candidates who have handled general liability, pollution liability, site pollution, construction or product liability claims or environmental policies

Prior experience handling both primary and excess policy coverages/claims

Working knowledge of environmental, coverage and tort laws

Strong coverage acumen with the ability to readily apply the terms and conditions found in manuscript policies to the facts of the claim

Familiarity with state specific environmental and insurance regulatory requirements

High level of discipline, results-orientation and ability to drive bottom line results

Superior analytical ability and organizational skills

Effective interpersonal communication skills in both verbal and written formats

Proven strategic reasoning and execution skills

Excellent negotiation and advanced technical claim handling skills

Full command of issues and medicals relative to high value bodily injury claims

Strong ability to analyze coverage and liability issues, manage time limit demands and assess extra contractual exposures and other issues of complexity

Ability to effectively communicate in a highly-matrixed environment

Readily able to influence and drive successful, collaborative claim outcomes