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A5 · 2 months ago

Certinia Solution Architect

United States

Full-time

Remote

Senior Level

A5 is a leading solutions provider specializing in Digital Transformation with a focus on Campaign-to-Revenue. As a Certinia Solution Architect, you will oversee and contribute to the implementation of Certinia solutions while advising clients on their business processes and system requirements.

Application Performance ManagementCloud ComputingConsumer ElectronicsEnterprise Resource Planning (ERP)Information TechnologySoftware

Growth Opportunities

Responsibilities

Lead the implementation of solutions in Certinia, providing both oversight and hands-on contributions to the design, development, and integration

Provide pre-sales client scoping and develop a statement of work estimations

Serve as a trusted advisor to the customer, driving conversations to understand their business processes, prioritize information needs, and translate business requirements into systems solutions

Work collaboratively with internal team members to design a solution that will meet the customer’s business requirements

Map business functional requirements to system/technical requirements

Act as liaison between customer and technical team to communicate requirements for solution design, development, testing, and implementation

Assist with project management, planning, and coordination of project activities

Ensure that project does not duplicate functionality or diverge from client strategies

Create and deliver all solution related documentation, providing input and solution guidance to the technical lead for custom solutions

Lead the creation of project deliverables, spanning from process to system design elements with an emphasis on functional and technical design

Qualification

Certinia products expertisePSA Cloud certificationSalesforce.com implementationAnalytical skillsEnterprise clientsCollaboration skillsCommunication skillsOrganizational skillsInterpersonal skillsAttention to detail

Required

Expert level understanding of Certinia products

PSA Cloud certified (and/or other Certinia clouds)

Hands-on experience working on Salesforce.com implementations

Exceptionally collaborative, flexible, and adaptable when working with customers and various teams

Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical customers and coworkers

Strong organization and interpersonal skills

Strong analytical skills with the ability to troubleshoot complex systems issues

Excellent attention to detail

Experience working with enterprise clients

Company

A5

A5: Driving Revenue Transformation with Salesforce & Intelligent Automation As a Salesforce Ventures Portfolio Company, A5 delivers 20+ years of proven expertise in multi-cloud Salesforce transformations — specializing in Revenue Cloud Advanced, Agentforce, Lead-to-Cash, and Intelligent Automation.

Founded in 2004