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Delta Dental Ins. · 2 days ago

Expert Software Engineer (Epic)

Oakland, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$106K/yr - $231K/yr

8+ years exp

Delta Dental Ins. is dedicated to safeguarding the health and financial stability of its employees and their loved ones. They are seeking an experienced technical lead to drive the design, implementation, and optimization of integrations between Epic and various third-party systems, ensuring secure and efficient data exchange across their enterprise healthcare ecosystem.

Health CareHealth InsuranceInsurance

No H1B

Responsibilities

Technical Lead for Integration Projects: Responsible for the full lifecycle of Epic integration initiatives-from planning to deployment-ensuring alignment with business needs and technical standards

EDI Transactions: Implement and maintain EDI transactions including claims (837), remittance advice (835), and eligibility (270/271)

Vendor Collaboration: Partner with third-party vendors and technology providers to optimize and manage Epic integrations

Partner with clinical, product, and operational leaders to translate complex interoperability and regulatory requirements into practical Epic integration solutions that fit real-world workflows

Solution Architecture: Collaborate with technical and clinical stakeholders to define scalable and secure integration architectures

Lead design and evolution of FHIR-based and HL7-driven interoperability architectures to support scalable, standards-aligned data exchange and digital quality initiatives. Define best practices for integration design, coding standards, and transition from legacy interfaces to FHIR APIs

Epic Interface Management: Serve as the Epic Interface Analyst, developing and maintaining interfaces via Epic Bridges, Interconnect, and external integration engines

API Development: Design, develop, and manage APIs and microservices to support communication between Epic and external systems

Data Integration: Drive ETL and data mapping processes, ensuring accuracy and consistency across structured and unstructured data

Compliance & Security: Collaborate with Information security and ensure all integrations comply with HIPAA, security, and privacy standards using protocols such as OAuth, SAML, and encryption

Documentation & Testing: Maintain detailed interface documentation and oversee field-level, unit, and end-to-end testing of all integrations

Guide integration and development teams through design/code reviews, establish best practices for FHIR/HL7 interface design, and promote continuous skill growth within Epic and interoperability domains

Qualification

Epic BridgesHL7FHIR APIsEDI TransactionsRESTful APIsSOAP APIsData IntegrationSQLCloud PlatformsProblem-SolvingDocumentationCollaborationMentoring

Required

Minimum of 8+ years in integration roles, with extensive exposure to HL7, FHIR APIs, EDI, and data integration

Proven hands-on experience as an Epic Interface Analyst, using Epic Bridges, Interconnect, and at least one interface engine (Cloverleaf, Rhapsody, or MuleSoft)

Skilled in implementing Eligibility (270/271), Authorization (278), Claims (837), Remittance (835), and E-Prescribing integrations

Proficiency with REST, SOAP, JSON, XML, SQL, JDBC, and vendor-specific APIs

Deep understanding of X12, EDIFACT standards and integrations

Working knowledge of TCP/IP, SFTP, and secure data transmission methods

Demonstrated ability to troubleshoot complex Epic integration issues in fast-paced environments

Candidates not based in the SF Bay Area must be willing to travel to our office in Oakland, CA for 2-3 days each month

Preferred

Epic Bridges or related module certification

Experience with Epic Public APIs (CTI, Credit Card Gateway, Printing/Faxing)

Familiarity with AWS, Azure, or Google Cloud and Epic cloud integration solutions

Experience with Python, PowerShell, or CI/CD pipelines for integration automation

Experience working within Microsoft Azure cloud infrastructure, including Azure Virtual Machines, App Services, SQL, and Networking components (VNet, ExpressRoute, NSG)

Exposure to Azure integration services such as Service Bus, Event Grid, Logic Apps, and API Management for orchestrating HL7/FHIR and REST-based interfaces

Familiarity with Azure Active Directory / EntraID, OIDC, and service principal authentication for secure API integrations

Experience utilizing Azure DevOps for CI/CD pipeline automation, release management, and infrastructure-as-code deployments

Demonstrated ability to lead cross-functional technical initiatives and represent integration and interoperability expertise across enterprise and vendor ecosystems; adept at leading without authority to align clinical, technical, and business objectives

Working knowledge of observability frameworks using Azure Monitor, Application Insights, and Log Analytics to monitor interface performance and data-flow reliability

Ability to design and maintain proactive alerting and visualization dashboards (Power BI, Grafana, or similar) for integration health, latency, and SLA compliance

Strong understanding of end-to-end system observability, including centralized logging, correlation IDs, and integration health dashboards across Epic, middleware, and third-party systems