Modern Packaging Machinery · 5 hours ago
Field Service Technician
Hauppauge, NY
Full-time
Hybrid
Mid Level
$28/hr - $37/hr
3+ years expModern Packaging Machinery is looking for a Field Service Technician to join their Aftermarket team. The role involves installing, commissioning, repairing, and maintaining automated machinery while providing technical support and training to customers across various states.
Machinery ManufacturingPackaging ServicesProduct Design
No H1B
Responsibilities
Install, commission, repair, and maintain Modern Packaging automated machinery at customer sites, including both electrical and mechanical work
Troubleshoot and adjust equipment to achieve contracted efficiency rates, perform audits, install upgrades, and deliver follow-up operator training
Document all service activities (installations, commissioning, repairs, and upgrades) in detailed site reports
Support customers by recommending machine upgrades, retrofits, and spare parts that improve safety, performance, reliability, and inventory management
Train customer personnel during installation, commissioning, and maintenance activities
While not traveling, support the Modern facility in Deer Park, NY by assembling and testing new machines and participating in customer Factory Acceptance Tests
Maintain flexibility to adapt to diverse work environments and resolve issues quickly
Qualification
Required
Previous experience as a Field Service Technician (or similar) with 3+ years of machine startup, repair, and maintenance on medium to large-scale industrial equipment
High School Diploma required; Associate's Degree in a related technical field (mechanical or electrical) preferred
Strong technical skills, including mechanical repair, ability to read part/assembly drawings and wiring schematics, and familiarity with Allen Bradley PLCs, VFDs, and servo controllers
Proficient in Microsoft Office with strong organizational, time management, and problem-solving skills to manage schedules, paperwork, and technical issues effectively
Excellent communication and customer service skills, with the ability to explain technical information clearly, train customer personnel, and work well with all levels of operators and management
Self-motivated and adaptable, able to work independently while maintaining a positive, professional attitude
Willingness to travel up to 75% domestically and internationally (passport required; occasional trips to Mexico and Canada)
Preferred
Associate's Degree in a related technical field (mechanical or electrical)
Strong technical skills, including mechanical repair, ability to read part/assembly drawings and wiring schematics, and familiarity with Allen Bradley PLCs, VFDs, and servo controllers
Benefits
Comprehensive medical/dental/vision programs
Life insurance
Disability insurance
Paid time off programs
A retirement savings plan with a company match
A wellness program
Company
Modern Packaging Machinery
Modern is a leading provider of cup and tray filling solutions for the food, beverage, and dairy industries, with systems capable of filling everything from dry foods to viscous liquid products into single- and multi-serve packages.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
J
Jaroslaw Dabek
Co-Founder and Vice President of Engineering
Company data provided by crunchbase