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TKC Holdings, Inc. · 1 month ago

Regional Training Partner

Arizona, United States

Full-time

Hybrid

Mid, Senior Level

5+ years exp

TKC Holdings, Inc. is a respected leader in the corrections and hospitality industries, committed to delivering excellent products and services. The Regional Training Partner is responsible for developing and coordinating training programs that foster a culture of continuous learning and align with organizational goals.

ElectronicsFood and BeverageHospitality

Responsibilities

Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance

Deliver training and other learning experiences with a high degree of professionalism, enthusiasm and passion for subject matter areas

Promote and drive engagement in training programs. Develop and execute marketing strategies to raise awareness and encourage participation in training initiatives. Track participation metrics and gather feedback to refine outreach efforts and maximize engagement

Deliver DDI Training Curriculum, Civil Treatment Curriculum, ServSafe Certification training

Continually enhance new hire training programs to include, but not limited to, new hire orientation, safety, operations, sales, and as well as any new programs

Collaborate with leadership to champion training opportunities and ensure alignment with team and organizational goals

Ensure regional training programs are implemented consistently and effectively

Utilize key performance indicators (KPIs) and evaluation frameworks to assess the effectiveness and return on investment (ROI) of training initiatives. Analyze data on participant engagement, knowledge retention, skill application, and business outcomes to determine the impact of training programs. Present insights and actionable recommendations to leadership, ensuring alignment with organizational goals and continuous improvement of learning strategies

Provide field support for HR programs and initiatives

Evaluate and recommend edits/updates of training content to keep it relevant and gather feedback regarding training programs and materials

Collaborate with Engagement Team to deliver comprehensive and impactful training experience for employees, ensuring alignment with organization goals and the development of essential skills

Support and develop strategies for managing and developing the workforce, including succession planning, performance management, and employee engagement

Other duties as assigned

Qualification

Training program developmentDDI Training CurriculumServSafe Certification trainingMicrosoft Office SuiteProject managementCustomer service skillsOrganizational skillsCommunication skillsMentoring skillsProblem-solving skills

Required

Consistent track record of delivering high level of energy, commitment, optimism and passion about the business

Ability to effectively present information and respond to questions in one-on-one interaction, meeting/group participation/presentation situations involving Team Members, Site/Facility Leadership, Regional Leadership

Ability to create and develop training programs is required

Proven ability to motivate people and provide ongoing mentoring of leadership and training skills

Outstanding organizational skills and follow through

Outstanding customer service skills

Ability to prioritize and work on more than one project at a time with project management experience a plus

High level of initiative and ability to work productively with little supervision

Ability to maintain composure under pressure

Ability to comprehend, interpret, analyze instructions, correspondence, and governmental regulations

Proficient in computer use using Microsoft Office Suite, included in Word, Excel, Outlook, and PowerPoint

Proficient in the use of Webinars training

Position requires flexibility for all shifts and all schedules

Ability to maintain confidentiality

Recognized as a leader among peers, client group and others inside and outside the organization

Travel a minimum of 50%

Skill in being organized or following a systematic method of performing a task

Ability to connect with others of diverse backgrounds, experiences, viewpoints and with the values and mission of the company, along with priorities of the region and HR Strategies

Advanced ability to communicate with team members at all levels (both verbal and written communication skills)

Ability to adapt to change in the workplace and demonstrate the ability to work collectively within a team environment

Ability to use thinking and reasoning to solve a problem

Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas

Ability to get along well with a variety of personalities and individuals

Ability to find a solution for or to deal proactively with work-related problems

Ability to complete assigned tasks under stressful situations and maintain a penchant for efficiency with accuracy

Preferred

Associates or Bachelor's degree in Business, Human Resources or related field preferred; five years' experience as a trainer, responsible for multiple locations in multiple states; or equivalent combination of education and experience