Ahold Delhaize USA · 3 days ago
Director I, Business Systems
Hyattsville, MD
Full-time
Onsite
Director/Executive
$139K/yr - $209K/yr
10+ years expAhold Delhaize USA is a division of a global food retailer, seeking a Director I of Business Systems to collaborate with leaders and enhance the company's commercial tools portfolio. The role involves overseeing a team, managing system implementations, and ensuring alignment across various business functions.
GroceryRetailSales
Responsibilities
Oversees a team that supports business leaders across ADUSA to effectively optimize and enhance the existing portfolio of commercial systems and tools. Responsible for partnering with Commercial teams to drive alignment across the enterprise on new potential tools and capabilities; provides deep insights on how to sequence/optimize the existing portfolio of commercial systems and tools
Oversees three integrated divisions:
EDI Business Operations - Ensures uninterrupted vendor-to-business data exchange and compliance with corporate data and trading standards
Business Systems Enablement (BSE) Pods - Own and govern business applications by tier and domain, providing forward looking strategy and execution plans
Portfolio & Governance (PG) - Manages intake, funding alignment, prioritization, and reporting across Agile and Waterfall delivery models
Leads team that is responsible for the documentation of the product/project roadmap across all commercial systems/tools. Has visibility to all work underway with the 100+ commercial systems. Drives for a streamline, highly integrated suite of commercial systems and tools. Aligns roadmaps, funding, and execution priorities across enterprise portfolios
Defines and maintains governance frameworks for system ownership, intake, prioritization, and benefit tracking, ensuring transparent engagement with IT, Finance, and business partners
Drives vendor and application health governance, including key supplier relationship oversight, lifecycle planning, and performance scorecards for strategic applications
Represents Business Systems in enterprise forums, guiding alignment on commercial data integrity, application governance, and technology modernization initiatives
Mentors and develops associates to build a high-performing, cross-functional team culture focused on ownership, accountability, and innovation
Leads team to partner with PMO and Change Management to build and pressure-test implementation and change plans to ensure business activities are understood and that users are well positioned throughout the change journey
Qualification
Required
10+ years of progressive experience in business systems management, data governance, or technology portfolio oversight
Demonstrated leadership of multidisciplinary teams across business and IT, preferably within large or matrixed organizations
Experience managing application portfolios, EDI operations, or vendor technology ecosystems
Proven success developing and implementing governance frameworks and intake processes
Strong track record of partnership with IT, Finance, and business executives to align funding, prioritization, and delivery
Advanced understanding of enterprise business systems governance, application lifecycle management, and portfolio oversight across Agile and Waterfall delivery models
Knowledge of commercial business domains (e.g.: Commercial, Supply Chain, Pricing) and how system workflows enable business outcomes
Preferred
Understands Agile WOW
Product-driven mindset
PMP Certification
Master's degree preferred
Company
Ahold Delhaize USA
Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.
10001+ employees
H1B Sponsorship
Ahold Delhaize USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (24)
Funding
Current Stage
Late StageRecent News
2025-12-30
Access to Nutrition Initiative
2025-11-07
Company data provided by crunchbase