M&T Bank · 1 month ago
Product Design Lead - Digital Consumer Experience
Philadelphia, PA
Full-time
Onsite
Senior Level, Lead/Staff
$113K/yr - $189K/yr
5+ years expM&T Bank is seeking a strategic Lead UX Strategist to join their design team supporting the Digital Consumer Experience Product Suite. The role focuses on shaping the future of consumer digital products, leading product vision development, and evolving design strategies while mentoring other designers.
Financial Services
No H1B
Responsibilities
Collaborate with Business Product Ownership & Management stakeholders to evolve our Digital Products so they help achieve their Businesses Objectives and Key Results
Shepard Product Experience Visions and Roadmaps, that clearly communicate the intended evolution of our products, and the value they’ll provide our customers and users over time
Confidently strategize and plan product-level discovery and concept design exercises that influence the shape features take, streamlining the detailed feature design and development process
Exercise a strong player-coach mindset, focusing both on creating clarity for other designers on the team, shaping and delegating work that accelerates your core efforts, or carries that work forward
Drive effective research-driven decision-making in our design workflows, in partnership with our research team members and your peer design leads
Partner with other design leads on the team, as well as our design producer, to elevate our design and experience craft; emphasizing high quality and consistent outputs that effectively meet our business and experience objectives
Consistently demonstrate thought-leadership to envision and design a desired end-state that meets business goals and end user needs/expectations, as informed by research
Lead fast-paced ideation, concepting, and prototyping sessions to explore and validate experience directions early in the product lifecycle
Define and evolve the structure of our products, anticipating future areas of change and growth, and setting information architecture strategies addressing aspects such as density, and purpose
Mentor Product Designers alongside your peers and build knowledge of design thinking among product teams and senior leadership
Strategize and plan early-stage prototype and test methodologies to drive the team and partners to product design decisions
Qualification
Required
Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 5 years relevant experience or in lieu of a degree, a combined minimum of 9 years of education and/or relevant/product design work experience
Proven expertise in Product Design/Human-Centered Design
Experience creating use cases, flow diagrams, prototypes, scenarios and wireframes to communicate ideas and designs to diverse groups of stakeholders
Understanding of strengths and shortcomings of different design thinking methods, including when and how to apply them during product development processes
Hands-on experience of designing for a variety of digital touchpoints and non-digital channels and supporting the delivery of those designs
Experience supporting the full product development process, from vision to launch to iteration
Experience functioning as a project leader as well as an individual contributor
Ability to mentor and educate others on the value and principles of good experience design
Team player who is comfortable navigating ambiguity within a self-directed culture
Ability to establish strong working relationships with colleagues, clients, and key stakeholders
Extensive experience conducting remote and in-person workshops; strong familiarity with supporting tools such as Miro and Webex
Experience with design and prototyping tools such as Adobe, Sketch, InVision, Figma or other similar tools used widely in the design community
Proficiency in industry best practices for desktop, mobile and web applications
Experience with accessibility standards, cross-platform issues, mobile user interfaces and systems-thinking
Preferred
Experience in financial services industry a plus
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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