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Fort Health · 1 month ago

Growth Associate

Illinois, United States

Contract

Hybrid

Mid Level

$50K/yr - $65K/yr

3+ years exp

Fort Health is seeking a dedicated and experienced Growth Associate to join their team. The role involves managing and developing relationships with clients in the pediatric/adolescent behavioral health sector, ensuring high-quality service delivery, and identifying opportunities for business growth.

Health CareMedicalMental HealthWellness

Responsibilities

Client Relationship Management: Develop and maintain strong relationships with clients in the behavioral health sector, understanding their needs and ensuring their satisfaction with our services

Service Delivery: Coordinate with internal teams to ensure that clients receive high-quality behavioral health services. Address any issues or concerns promptly and effectively

Account Management: Manage a portfolio of client accounts, ensuring that all contractual obligations are met and that clients are satisfied with our services

Business Development: Identify opportunities to expand services within existing accounts and secure new business opportunities. Work with the sales and marketing teams to develop strategies for growth

Reporting and Analysis: Monitor and report on key performance indicators (KPIs) for client accounts. Use data to make informed decisions and recommendations for service improvements

Training and Support: Provide training and support to clients on the use of our services and products. Ensure that clients are fully aware of the benefits and capabilities of our offerings

Compliance: Ensure that all activities are conducted in compliance with relevant regulations and standards in the behavioral health sector

Problem Solving: Address and resolve any issues or concerns raised by clients in a timely and professional manner

Qualification

Behavioral health servicesAccount managementCRM software proficiencyCommunication skillsProblem-solving skillsAnalytical skillsInterpersonal skillsTeamworkProject management