USAJOBS · 1 month ago
FIREARMS SALES ASSOCIATE SENIOR (FLEX)
Arlington, Virginia, USA
Full-time
Onsite
Mid, Senior Level
$18/hr - $19/hr
1+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Firearms Sales Associate Senior is responsible for delivering exceptional customer service in the firearms department while adhering to all relevant regulations. This role includes mentoring and leading other firearms employees as well as supporting various store operations.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
The Firearms Specialist provides a Dress Blue Experience, and executes departmental procedures and follows all firearms regulations
Reports to the Department Manager, Assistant Store Manager, Operations Manager or Store Manager
Focuses on delivering a best in class customer experience and driving strong customer engagement with the firearms department
Focuses on solution based selling, offering applicable accessories and services to the customer in addition to the firearm
Required to strictly adhere to all governing bodies¿ processes/requirements including but not limited to: ATF, FFL, DOD, Marine Corps, State, Corporate and local command for selling, handling, receiving, transferring, inventory management, and records management for all weapons and ammunitions
Communicates with management to support customer inventory requests and general business needs. Uses exception reporting to identify merchandise categories requiring corrective action to protect sales and customer service levels
Follows the special order process according to standard processes. Supports advertisement and promotional set up requirements including, merchandising, signing, pricing and other tasks as needed
Must be flexible to support the operations of the building/command they work in
Will be asked to support store operations in areas of POGs (Planograms), replenishing the sales floor, managing on hand integrity, receiving of products, backroom organization, customer program engagement, cash register duties and other operational tasks both within and outside of the assigned department
May be periodically assigned to work in other areas of the store (outside firearms) when firearms workload is not present, is significantly diminished, or there is more staffing than required workload within firearms
Mentors, trains and leads by example for firearms employees to achieve best practice and brand standards
May maintain some or all key holder standards; Opening, closing, vendor management, light custodial duties and register operations/cash handling
Completes all required training to maintain Firearms eligibility
Qualification
Required
One year of sales associate or sales lead experience in a retail environment
Ability to learn, execute and train operating standards and procedures
Experience leading by example and showcasing best practice customer service and problem solving
Proficient in operating computer with knowledge of Microsoft applications such as Excel, Word and Outlook
Ability to successfully obtain/maintain a Tier 3 background investigation
DD Form 2760 certifying whether or not a qualifying conviction for a misdemeanor or felony crime of domestic violence has occurred MUST be completed
The continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED
Preferred
Two years of specialty retail experience with firearms, tactical and outdoor sporting goods
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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