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PeoplesBank · 1 month ago

Operational Risk Associate

Holyoke, MA

Full-time

Onsite

Entry Level

$50K/yr - $65K/yr

2+ years exp

PeoplesBank is the largest mutually chartered bank in Western Mass and Northern Connecticut, dedicated to green values and community engagement. The Operational Risk Associate will support the Information Security and Operational Risk Team by managing risk reporting, business continuity testing, and coordinating communications across various operational risk functions.

BankingFinancial ServicesInsuranceVenture Capital

Responsibilities

Partner with IT Security Administrator to ensure logs and alerts are thoroughly investigated and resolved

Review change management logs for authorization discrepancies or anomalous behavior and escalates to IS Risk Manager, IT

Supports the Information Security Risk Manager in coordinating Information Security Awareness Training Programs

Escalates threats immediately to the Manager to ensure that threats are contained immediately and assesses the potential impact

Analyze subscription-based threat intelligence data for correlation to bank security posture, determining potential exposure and recommending enhancement to mitigate the risk associated with the threats

Assist with the maintenance and improvement of the Business Impact Analysis program

Coordinate continuity testing with applicable business units for critical system recovery testing

Work with IT to validate RTO and RPO capability for critical systems

Coordinate testing with external third parties as applicable

Assist with tabletop and walk-through exercises for incident response training

Assist with incident documentation and reporting

Updates Incident Response and Continuity Plans and documentation to keep current with organizational changes

Aggregates the Bank’s information security metrics and reporting to provide a comprehensive assessment of the Bank’s information security risk profile

Assist with the aggregation and organization of enterprise risk materials and assessments

Assist with the development of risk assessment reporting up to various committees, including PowerPoint slide development, data gathering, etc

Assist in the maintenance of risk management tools and documenting procedures

Work with risk management tool administrator, IT, the Business Lines, and IA to ensure that information and controls associated with the Bank’s risk assessment programs are up to date

Assist with risk assessment information gathering and documentation

Assist with technology and third-party risk assessments, as they pertain to cybersecurity, technical and operational risks

Support internal and external audits and regulatory reviews

Completes all yearly compliance training and testing and complies with bank, federal, and state regulations

Complies with Bank Policies and Procedures

Takes meeting minutes and ensures participants are held accountable for follow-up action items

Adheres to departmental and bank-wide service standards

Other related duties as assigned

Qualification

Information SecurityRisk AssessmentBusiness ContinuityAnalytical SkillsRisk Management SystemsCommunication SkillsMS Office 365Industry CertificationsCritical ThinkingProblem Solving