Watershed · 3 days ago
Implementation lead
New York, NY
Full-time
Onsite
Mid Level
3+ years expWatershed is the enterprise sustainability platform used by major companies to manage climate and ESG data. The Implementation Lead will oversee the delivery of implementation services for enterprise customers, ensuring timely and effective project execution while building strong relationships with stakeholders.
Cloud Data ServicesInformation TechnologyInternetSoftware
Responsibilities
Own and deliver implementations from kickoff to go‑live: run discovery, map milestones, manage risks, and drive crisp execution
Serve as the customer’s primary point of contact during implementations, building high‑trust relationships across technical and non‑technical stakeholders
Develop a deep understanding of Watershed’s product and services to guide customers on what’s possible and make smart trade‑offs
Coordinate internal and customer teams, sequence dependencies, and renegotiate timelines when inputs change
Act as the voice of the customer to product and engineering, surfacing patterns, blockers, and feature requests that inform the roadmap
Maintain and update service delivery playbooks as products and processes evolve over time
Qualification
Required
3-4 years in management consulting, solutions or software implementation, preferably at a B2B SaaS company
Experience leading customers through complex programs or projects
Ability to learn new concepts quickly and thrive operating in a high-volume environment
Attention to detail while also being able to see the big picture
Systems thinker who brings structure, clarity, and momentum to ambiguous problems
Excellent communication skills with technical and non-technical audiences
Ability to manage multiple workstreams simultaneously and keep stakeholders accountable
Keen eye for identifying risks and driving mitigation plans to keep projects on track
Must be willing to work from an office 4 days per week
Company
Watershed
Watershed serves as an enterprise climate platform utilized by companies to assess, report, and address their carbon emissions.
201-500 employees
H1B Sponsorship
Watershed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (6)
2022 (4)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$239MKey Investors
Greenoaks
2024-02-01Series C· $100M
2022-06-16Series B· $55M
2022-02-08Series B· $70M
Leadership Team
Avi Itskovich
Co-Founder
Christian Anderson
Co-Founder
Recent News
SV Angel
2025-12-02
Medium
2025-09-30
Company data provided by crunchbase