DH Pace Company, Inc. ยท 2 months ago
Invoice Specialist
DH Pace Company is a distribution, construction and service organization with over 95 years of operation. They are seeking an Invoice Specialist to perform billing functions, ensure customer service, and analyze reports to resolve data errors.
Building MaterialConsulting
Responsibilities
Ensures excellent customer service through fast and accurate processing of service, communication and coordinating with other departments to resolve inquiries
May mentor or give direction to team members and provide training on best practices
Coordinate with operations team to review Special Pricing Agreement for updates
Track jobs for billing balance and monthly cutoff billing dates, ensuring they are met
Review and analyze monthly reports to identify potential errors and trends; take action to resolve as appropriate
Handle internal and external escalations as necessary
Ability to work overtime as required
Other duties as may be assigned
Qualification
Required
Expert attention to detail and great customer service skills
Comfortable working independently and with a team
Prioritize tasks and possess strong analytical skills
Ability to multi-task and work efficiently in a fast-paced environment
Strong Microsoft Office and computer skills
Excellent communication skills
Previous billing experience
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability