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SpotMe · 2 months ago

Account Director (Europe - Remote)

United States

Full-time

Remote

Director/Executive

SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. The Account Director role is key in our sales team and focuses on driving revenue growth within existing customers and managing key accounts to ensure successful partnerships.

Enterprise SoftwareEvent ManagementEventsMobileSaaSSoftware

Responsibilities

Identify and close expansion, upgrade and renewal opportunities (40%)

Perform account research, mapping and planning (including capturing intelligence on organization design, strategic priorities, Onomi share of wallet, other vendors scope, integration, usage and investments for each of the use cases, understanding budget cycles, and partner mapping, and creating pricing benchmarks against other solutions, 10%)

Execute account retention and expansion plan (inserting Onomi into centers of excellence and delivery units, design operating procedure for flawless execution, coordinating implementation and key integrations, evangelizing buying centers, functions and geo/affiliates with workshops and webinars, partner engagement, briefing and certification, 20%)

Handle first-line account product, compliance and administrative (10%)

Report on sales activities (CRM updates, sales forecasts and pipeline calls, 5%)

Build relationships with key account stakeholders (engaging with new users, fostering trust-based relationships with champions and above event stakeholders (commercial excellence, medical, IT, procurement), establishing open lines of communication with economic buyers, influencing HQ-prescribed technology usage guidelines, facilitating introduction and exec touchpoints at director/VP level with a meaningful briefing, demonstrate value in absolute ROI terms, securing customer presence at customer advisory boards and 3rd party event/roundtables participation, 15%)

Qualification

Tech/services salesAccount managementCRM proficiencySalesforceGainsightGongBusiness acumenRelationship buildingNegotiation skillsPresentation skillsTeam collaboration