Axon · 4 hours ago
Senior Public Safety Sales Engineer, West Coast
Axon is on a mission to Protect Life by addressing critical safety and justice issues with their ecosystem of devices and cloud software. As a Senior Public Safety Sales Engineer, you will work closely with sales teams and customers to translate technical requirements into solutions, lead product demonstrations, and ensure a smooth transition to post-sales implementation.
ElectronicsGovTechHardwareSoftware
Responsibilities
Pre-Sales Solutioning
Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions
Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams
Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment
Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism
Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences
Technical Leadership
Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows
Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure
Advise agencies on best practices for network security, system interoperability, and deployment planning
Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings
Sales Enablement & Collaboration
Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness
Collect and relay customer feedback to influence product roadmap and technical documentation
Support proposal teams with technical content, diagrams, and specifications
Assist marketing and partner teams in developing technical collateral, webinars, and events
Customer Advocacy
Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows
Ensure technical confidence throughout the sales cycle to accelerate buying decisions
Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador
Qualification
Required
Several years of experience working directly in, or selling to, Public Safety Answering Points (PSAPs) or emergency communications environments (e.g., as a PSAP Director or equivalent)
3–7 years of experience as a Sales Engineer, Solutions Engineer, or Technical Consultant within software/SaaS sales and/or a strong understanding of public safety, emergency communications, or government technology (e.g., 911, CAD, NG911, or dispatch systems)
Strong ability to articulate complex technical concepts to both technical and non-technical audiences
Proven presentation, storytelling, and consultative selling skills, with a track record of coaching and enabling sales teams
Experience supporting government procurement cycles, RFPs, and security/compliance processes
Collaborative, adaptable, and mission-driven—able to navigate a high-growth, high-impact environment with agility
Willingness to travel up to 40% for customer meetings, tradeshows, and on-site demos
Preferred
Previous hands-on PSAP or emergency communications experience (dispatcher, supervisor, or comms center manager)
Familiarity with Axon, Prepared, or other leading public safety platforms
Experience designing onboarding or sales enablement programs
Experience integrating with public safety technologies (CAD, RMS, NG911 systems, cloud-based communications)
Knowledge of government procurement processes and funding mechanisms
Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Company
Axon
Axon provides electronic control devices to law enforcement and corrections agencies.
H1B Sponsorship
Axon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (7)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-03-05Post Ipo Debt· $1.75B
2018-08-07Post Ipo Equity· $246M
2001-06-07IPO
Recent News
2025-12-29
2025-12-08
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