Varney Agency · 1 month ago
Risk Management/Claims Manager
Bangor, ME
Full-time
Onsite
Senior Level
7+ years expVarney Agency Inc. is a leading provider of property and casualty insurance. They are currently seeking a skilled and experienced Claims Manager to oversee and manage the claims process, ensuring efficient resolution and exceptional customer service.
Financial ServicesInsurance
Responsibilities
Client Claims Advocacy and Oversight
• Stay current on legal, regulatory, and market developments that impact claims and risk management operations and timely resolution of claims across all lines (property, casualty, auto, workers’ comp, professional liability, etc.)
• Liaise with carriers, adjusters, and legal counsel to ensure claim handling aligns with client interests
Risk Assessment and Advisory Services
• Conduct risk assessments and loss analyses for client accounts to identify exposures and recommend risk control or coverage solutions
• Partner with producers and account managers to develop tailored risk management strategies for key clients
Insurance Program and Carrier Coordination
• Collaborate with insurance carriers on policy terms, claims handling procedures, and renewal negotiations
• Provide input to account teams to improve coverage language or limits based on claim outcomes and emerging risks
Data Analytics and Reporting
• Maintain claims databases, analyze loss trends, and prepare stewardship reports and dashboards for clients and leadership
• Use data insights to drive renewal strategies and demonstrate the value of proactive risk management
Process Improvement and Training
• Develop internal best practices, workflows, and staff training to enhance claim handling efficiency and client communication
• Stay current on legal, regulatory, and market developments that impact claims and risk management operations
Claims and Coverage Expertise
• Deep understanding of commercial insurance lines, policy language, and claims processes; ability to interpret coverage and advocate effectively for clients
Client Relationship Management
• Exceptional interpersonal and communication skills to build trust and maintain long-term relationships with clients, carriers, and internal teams
Analytical and Strategic Thinking
• Skilled in analyzing claims data and loss trends to identify patterns, forecast risks, and develop actionable recommendations
Negotiation and Advocacy
• Strong negotiation skills to achieve favorable claim outcomes and influence carrier decisions on behalf of clients
Organizational and Leadership Abilities
• Excellent time management, prioritization, and team leadership skills to manage multiple client accounts, deadlines, and stakeholders simultaneously
Qualification
Required
Ability to travel occasionally for large claims and occasional loss control meetings
Prior Loss Control or Claims Experience required 7+ years
Deep understanding of commercial insurance lines, policy language, and claims processes; ability to interpret coverage and advocate effectively for clients
Exceptional interpersonal and communication skills to build trust and maintain long-term relationships with clients, carriers, and internal teams
Skilled in analyzing claims data and loss trends to identify patterns, forecast risks, and develop actionable recommendations
Strong negotiation skills to achieve favorable claim outcomes and influence carrier decisions on behalf of clients
Excellent time management, prioritization, and team leadership skills to manage multiple client accounts, deadlines, and stakeholders simultaneously
Preferred
Credentials are preferred but not required: CIC, AIC, CRM
Company
Varney Agency
Varney Agency is an insurance company specializing in commercial and personal insurance solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Hennessey
Agency Partner/Producer
Company data provided by crunchbase