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TAREEN DERMATOLOGY · 1 month ago

Clinical Support Manager - North

St Paul, MN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Tareen Dermatology is committed to providing compassionate dermatologic care, and they are seeking a Clinical Support Manager to oversee operations across multiple clinics. This role involves leadership, ensuring compliance and quality of patient care, and optimizing clinic efficiency while fostering a positive team environment.

Cosmetic SurgeryCosmeticsHealth CareMedicalTherapeutics

Growth Opportunities

Responsibilities

Oversee daily operations for assigned clinic locations, ensuring each site runs efficiently, safely, and in alignment with organizational standards

Partner with the Director of Clinical Operations to implement new workflows, process improvements, and policy updates across sites

Serve as the point of escalation for clinical support issues, concerns, or conflicts

Monitor patient flow, scheduling efficiencies, and staff coverage to maintain excellent patient experiences

Ensure consistent communication between locations and leadership regarding staffing, supply needs, and process changes

Conduct regular site visits to identify opportunities for improvement

Provide leadership and mentorship to Head Medical Assistants and clinical staff to support their professional growth

Distribute weekly huddle topics to Head Medical Assistants for team review

Oversee the training and development of blood draws

Facilitate cross-site collaboration and ensure all staff adhere to standardized clinical protocols

Provide supervision to Surgical Schedulers, ensuring consistent productivity, accuracy, and adherence to scheduling standards

Recognize and address performance management constructively and in collaboration with HR when necessary

Manage medical supply ordering and inventory for assigned sites, ensuring cost-effective purchasing and minimal waste

Track usage trends and anticipate supply needs to avoid stock shortages or over-ordering

Ensure all clinical maintain compliance with OSHA, HIPAA, CLIA, and internal quality standards

Oversee safety protocols, infection control measures, and equipment maintenance logs

Support audits, inspections, and ongoing compliance training

Acts as the liaison between Tareen Dermatology and Quest Diagnostics

Foster a positive, solution-oriented clinic culture that aligns with Tareen Dermatology’s mission and values

Serves as a communication bridge between site staff, providers, and administrative leadership

Qualification

Clinical operations knowledgeEHR/EMR systemsLeadership skillsMedical terminologyOrganizational skillsInterpersonal skillsProblem-solving abilitiesCustomer-focusedTeam managementCommunication skills

Required

Associates degree required

3+ years of experience in a medical office or healthcare setting

1–2 years of supervisory or leadership experience, in a clinic environment required

Exceptional knowledge or clinical operations roles and understands business best practices

Proficient in typing, spelling, punctuation, grammar, and oral communication

Ability to manage multiple priorities

Knowledge of anatomy and medical terminology

Organizational skills with focus on tracking patient care and improving patient flow

Professional demeanor and recognition of privacy considerations for patients and families

Detail oriented

Ability to follow oral and written instructions

Strong computer skills

Ability to work well whether alone or as part of a team

Energetic, customer-focused, and driven to achieve results

Excellent leadership and team management skills

Exceptional interpersonal and communication skills

Strong organizational and problem-solving abilities

Ability to work in a fast-paced environment and handle multiple priorities

Flexibility to travel between clinic locations as needed

Preferred

Bachelor's degree preferred

Experience with EHR/EMR systems, patient scheduling, and front-office workflows, medical assisting workflows preferred

Company

TAREEN DERMATOLOGY

Tareen Dermatology is dedicated to providing the highest quality of care with the latest advancements in medical, surgical, and cosmetic dermatology and research.

Founded in 2011

Roseville, Michigan, USA

201-500 employees