The Chefs' Warehouse · 3 days ago
IT Support Specialist
Jessup, MD
Full-time
Hybrid
Mid Level
3+ years expThe Chefs' Warehouse is a leading provider of exceptional quality food service distribution. They are seeking an IT Support Specialist who will provide front-line technical support for staff in office and warehouse environments, handling IT case resolution and supporting various applications and equipment.
CateringFood and BeverageFood ProcessingHotelMeat and PoultryRestaurants
Responsibilities
Experience with utilizing a ticket system to document nature of incident, request, and resolution
Working Knowledge and experience with Active Directory Users and Groups
Hands-on experience supporting and administrating on-premises and cloud-based systems such Azure AD, Microsoft 365, SharePoint, etc
Experience with troubleshooting Windows OS
Basic Networking and troubleshooting
Provide 1st-level support including installing and upgrading software, application configuration
Provide hardware support for laptops, desktops, mobile devices, printers, VoIP phones, and other network connected devices
Create and maintain technical documentation for company deployed technologies
Positive attitude and patience with ability to approach issue resolution with a sense of ownership
Excellent communication skills and work well in a team environment
Perform Office 365 maintenance including migrations/backups
Ability to troubleshoot network, Wi-Fi, and server issues
Scan network for system and application vulnerabilities, remediate issues
Management of Hyperconverged system running virtual servers
Manage Citrix environment
Windows server support following best practices for AD, DNS, & GPO administration
Implement security best practices for Active Directory and Office 365 using SSO
Manage system backups and replication of DR site
Management of Mitel VOIP Systems
Create and deploy OS images for various devices
Monitor network devices and server resources
Provide reports using various tools on application response time and system up time
Report on all routine maintenance tasks, including backups, device patching
Qualification
Required
Experience with utilizing a ticket system to document nature of incident, request, and resolution
Working Knowledge and experience with Active Directory Users and Groups
Hands-on experience supporting and administrating on-premises and cloud-based systems such Azure AD, Microsoft 365, SharePoint, etc
Experience with troubleshooting Windows OS
Basic Networking and troubleshooting
Provide 1st-level support including installing and upgrading software, application configuration
Provide hardware support for laptops, desktops, mobile devices, printers, VoIP phones, and other network connected devices
Create and maintain technical documentation for company deployed technologies
Positive attitude and patience with ability to approach issue resolution with a sense of ownership
Excellent communication skills and work well in a team environment
Perform Office 365 maintenance including migrations/backups
Ability to troubleshoot network, Wi-Fi, and server issues
Scan network for system and application vulnerabilities, remediate issues
Management of Hyperconverged system running virtual servers
Manage Citrix environment
Windows server support following best practices for AD, DNS, & GPO administration
Implement security best practices for Active Directory and Office 365 using SSO
Manage system backups and replication of DR site
Management of Mitel VOIP Systems
Create and deploy OS images for various devices
Monitor network devices and server resources
Provide reports using various tools on application response time and system up time
Report on all routine maintenance tasks, including backups, device patching
College Level of reading and writing and a minimum level of experience using computer systems
3+ years working in a technical support or Service Desk role supporting enterprise-class systems and networks
Benefits
Paid Vacations, Paid Holidays
Health, Dental and Medical Benefits
Weekly pay
Life Insurance
5% above cost for our high-quality food products
Employee discounts for travel and events
401k
Employee Stock Purchase Plan
Company
The Chefs' Warehouse
The Chefs' Warehouse, North America's top specialty food distributor since 1985, offers over 88,000 premium products to elite restaurants, hotels, and gourmet shops.
1001-5000 employees
H1B Sponsorship
The Chefs' Warehouse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Public CompanyTotal Funding
$250M2022-12-07Post Ipo Debt· $250M
2011-07-28IPO
Leadership Team
James Leddy
Chief Financial Officer
John Austin
CFO
Recent News
2025-11-14
2025-10-31
2025-10-31
Company data provided by crunchbase