Motion ยท 1 day ago
Customer Service Inside Sales Rep
Dayton, OH
Full-time
Onsite
New Grad, Entry LevelMotion Industries is a company that provides a range of products and services in the industrial sector. They are seeking a Customer Service Inside Sales Rep who will manage customer orders, build relationships, and support sales efforts to maximize profit and customer satisfaction.
Industrial
Responsibilities
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
Expedites backorders. May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
May handle customer returns
May support specific customer(s)
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems
Performs other duties as assigned
Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires
Qualification
Required
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
Expedites backorders. May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
May handle customer returns
May support specific customer(s)
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems
Performs other duties as assigned
Responds to customer inquiries regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquiries
Benefits
Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick
Holiday pay
Company
Motion
Motion serves the industrial marketplace with MRO (maintenance, repair, and operation) replacement parts and services through a network of over 600 locations across North America.
Founded in 1931
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-09-02Acquired
Leadership Team
Patrick Cummings, CPA, CGMA
Senior Vice President & CFO
Scott Feldbush
SVP and CIO
Recent News
2025-09-12
2025-06-10
Company data provided by crunchbase