Kahana Feld · 8 hours ago
People Operations Manager
New York, NY
Full-time
Hybrid
Entry, Mid Level
$100K/yr - $120K/yr
2+ years expKahana Feld is seeking a People Operations Manager to support and strengthen their people operations department. This role involves overseeing employee benefits administration, coordinating payroll, managing employee relations, and ensuring compliance with safety and labor laws.
Law EnforcementLegalProfessional ServicesService Industry
Responsibilities
Serve as the primary point of contact for benefits-related matters, including health, dental, vision, life, and retirement plans
Coordinate with benefits brokers and vendors to implement annual renewals, resolve employee issues, and ensure plan compliance
Process uploads and registrations in benefit platforms as necessary (such as benefits enrollment platform, 401k, commuter benefits, etc.)
Develop and deliver employee benefits orientation and open enrollment sessions
Maintain and update benefits documentation and intranet resources
Liaise with the payroll vendor to ensure accurate and timely payroll processing
Respond to employee inquiries regarding payroll issues and questions; coordinate resolution with the vendor
Audit and approve timecard submissions and payroll reports in coordination with department leaders; ensure employee timecards are accurate and timely
Train new managers and employees on timekeeping procedures
Monitor compliance with federal, state, and firm timekeeping policies
Coordinate with billing and accounting to ensure appropriate funds are available
Provide guidance and coaching to managers and employees on employee relations matters
Conduct and document employee relations meetings, performance improvement plans, including disciplinary actions and termination
Ensure consistent application of firm policies and compliance with employment laws
Maintain confidential personnel files and records
Ensure timely and compliant execution of offboarding tasks, including exit interviews, access removal, and knowledge transfer
Design and oversee the firm’s enterprise-wide safety and emergency preparedness strategy
Establish and maintain firmwide protocols for crisis management, including natural disasters, public health emergencies, workplace violence, and cybersecurity incidents, in collaboration with legal, facilities, and IT teams
Lead cross-functional emergency response teams across all office locations
Partner with external consultants, insurance providers, and regulatory agencies to proactively manage risk
Prepare and disseminate emergency communications for all offices, ensuring timely and accurate information is shared
Serve as the primary liaison for Texas and east coast and secondarily serve as a firmwide HR resource supporting additional geographies as needed
Provide advice and coach managers on policy application and employee relations concerns
Partner with leaders to support workforce planning, team development, and employee engagement
Collaborate with payroll, finance, and legal teams to ensure accurate and timely HR operations
Develop and implement a thorough performance evaluation process
Coordinate performance review cycles and goal-setting processes
Support training initiatives and identify opportunities for employee growth and skill-building
Ensure practices comply with labor laws, regulations, and employment policies
Maintain accurate and up-to-date employee records
Utilize the HRIS to process employee updates and changes
Qualification
Required
Overseeing employee benefits administration
Coordinating payroll with our external vendor
Overseeing the firm's safety programs and policies
Managing timekeeping compliance
Guiding employee relations matters including disciplinary actions and terminations
Serve as the primary point of contact for benefits-related matters, including health, dental, vision, life, and retirement plans
Coordinate with benefits brokers and vendors to implement annual renewals, resolve employee issues, and ensure plan compliance
Process uploads and registrations in benefit platforms as necessary (such as benefits enrollment platform, 401k, commuter benefits, etc.)
Develop and deliver employee benefits orientation and open enrollment sessions
Maintain and update benefits documentation and intranet resources
Liaise with the payroll vendor to ensure accurate and timely payroll processing
Respond to employee inquiries regarding payroll issues and questions; coordinate resolution with the vendor
Audit and approve timecard submissions and payroll reports in coordination with department leaders; ensure employee timecards are accurate and timely
Train new managers and employees on timekeeping procedures
Monitor compliance with federal, state, and firm timekeeping policies
Coordinate with billing and accounting to ensure appropriate funds are available
Provide guidance and coaching to managers and employees on employee relations matters
Conduct and document employee relations meetings, performance improvement plans, including disciplinary actions and termination
Ensure consistent application of firm policies and compliance with employment laws
Maintain confidential personnel files and records
Ensure timely and compliant execution of offboarding tasks, including exit interviews, access removal, and knowledge transfer
Design and oversee the firm's enterprise-wide safety and emergency preparedness strategy
Establish and maintain firmwide protocols for crisis management, including natural disasters, public health emergencies, workplace violence, and cybersecurity incidents, in collaboration with legal, facilities, and IT teams
Lead cross-functional emergency response teams across all office locations
Partner with external consultants, insurance providers, and regulatory agencies to proactively manage risk
Prepare and disseminate emergency communications for all offices, ensuring timely and accurate information is shared
Serve as the primary liaison for Texas and east coast and secondarily serve as a firmwide HR resource supporting additional geographies as needed
Provide advice and coach managers on policy application and employee relations concerns
Partner with leaders to support workforce planning, team development, and employee engagement
Collaborate with payroll, finance, and legal teams to ensure accurate and timely HR operations
Develop and implement a thorough performance evaluation process
Coordinate performance review cycles and goal-setting processes
Support training initiatives and identify opportunities for employee growth and skill-building
Ensure practices comply with labor laws, regulations, and employment policies
Maintain accurate and up-to-date employee records
Utilize the HRIS to process employee updates and changes
Preferred
Bachelor's degree in Human Resources, Business Administration, or related field
2+ years of progressive HR experience, including benefits administration and employee relations
Law firm or professional services experience preferred
Must be proficient with Microsoft Excel
Strong knowledge of employment laws and regulations (e.g., FMLA, FLSA, ADA, COBRA)
Experience coordinating payroll with third-party vendors or payroll processing
Excellent communication, presentation, and interpersonal skills
Ability to handle sensitive matters with discretion and professionalism
Proficiency with HRIS and timekeeping systems
Company
Kahana Feld
Kahana Feld is a law firm that focuses on business litigation, insurance, employment, and construction defect litigations.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rina Hunter
COO
Brian Maxwell
Chief People Officer
Recent News
2025-11-25
Company data provided by crunchbase