Princeton IT Services, Inc ยท 1 month ago
Business Analyst Consultant
Princeton IT Services, Inc is seeking a Continuous Improvement / Business Analyst Consultant to assist internal teams with continuous improvement efforts across two operational divisions. The consultant will work closely with division staff to identify inefficiencies, analyze business processes, and develop solutions that enhance accuracy, efficiency, and security.
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Responsibilities
Provide all services outlined in the Scope of Work for a period of 10 months
Divide time equally between two operational divisions
Complete a minimum of two major projects per division within the contract period
Follow all standards, procedures, and guidelines established by the organization
The consultant will identify, execute, complete, and report on multiple improvement projects, including:
Develop documentation and/or training for existing business processes
Identify internal control gaps and recommend remediation steps
Develop or support enhancements to tools and workflows using internal applications such as:
Reengineer business processes to improve efficiency, accuracy, cost, or employee satisfaction
Provide quality assurance testing for processes transitioning to new applications
Support design, development, and execution of new workflows and business processes
Each major project must include:
A written project proposal with measurable objectives or performance metrics
A detailed Standard Operating Procedure (SOP) for evaluated processes
A close-out report analyzing risks, opportunities, recommendations, and performance against metrics
Qualification
Required
Bachelor's degree in Business, Information Systems, Computer Science, or related field
Experience working as a Business Analyst or Process Improvement Specialist
Ability to handle confidential information in a controlled environment
Strong communication and documentation skills
Capability to collaborate with diverse teams and stakeholders
Preferred
Minimum 3 years of experience as a Project Manager or in a role responsible for execution of complex tasks
Experience delivering continuous improvement or process optimization projects
Experience developing SOPs, business documentation, or quality assurance processes
Experience working with tools such as SharePoint, Power BI, ServiceNow, Excel, or similar business applications