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OceanFirst Bank · 2 days ago

Teller

Margate City, NJ

Full-time

Onsite

New Grad, Entry Level

OceanFirst Bank is seeking a new Full-Time Teller at their Margate, NJ branch. The role involves accurately processing bank transactions while providing personalized quality service and contributing to the growth and customer retention of the branch.

BankingFinanceFinancial Services

Growth Opportunities

Responsibilities

Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved

Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals

Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines

Processes deposits and withdrawals

Cashes checks in accordance with Bank's policy

Processes loan payments and other receivables

Issues money orders and bank checks

Processes payments to various 'club' accounts

Identifies and refers potential NEST clients to the appropriate source

Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank

Processes incoming mail transactions

Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area

Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts

Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable

Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed

Participates in the Branch Incentive Program

Qualification

Customer serviceCash handlingSales skillsBanking transactionsTeam collaboration

Required

Ability to accurately process Bank transactions for banking customers

Emphasis on personalized quality service

Ability to refer current and prospective customers to Personal Bankers for specialized services

Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives

Ability to greet customers warmly and professionally

Ability to process requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved

Ability to identify customer needs to refer to Personal Banker staff

Ability to cross-sell the Bank's products and services on a routine basis to meet and exceed referral goals

Ability to balance and prove work daily, posting as required, and properly secure related receipts and records

Ability to process deposits and withdrawals

Ability to cash checks in accordance with Bank's policy

Ability to process loan payments and other receivables

Ability to issue money orders and bank checks

Ability to process payments to various 'club' accounts

Ability to identify and refer potential NEST clients to the appropriate source

Ability to participate in outbound calling efforts

Ability to be reasonably proficient in migrating customers to the digital channels of the Bank

Ability to process incoming mail transactions

Ability to answer customer inquiries, received in person or by telephone concerning account information

Ability to perform account maintenance activities for active, inactive, and closed savings accounts and/or club accounts

Ability to provide records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable

Ability to remain current and apply an understanding on all Bank policies and procedures, to include BSA

Willingness to attend additional training classes as directed

Ability to participate in the Branch Incentive Program

Benefits

Professional growth opportunities

Employee perks & discount programs

Tuition assistance program

Incentive compensation program

Company holidays

Paid time off

Use of the on-site fitness facilities at Red Bank and Toms River headquarter offices

Company

OceanFirst Bank

OceanFirst Bank is one of the largest regional banks providing financial services throughout New Jersey and in the metropolitan markets of Philadelphia, New York, Baltimore, and Boston.

Founded in 1902