Lucky Strike Entertainment · 7 hours ago
Sr. Field Training Manager
City of Industry, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
5+ years expLucky Strike Entertainment is one of the world’s premier location-based entertainment platforms. The Senior Field Training Manager will be responsible for training and support for hourly and managerial associates, ensuring successful execution of new location openings while providing on-the-ground support and employee development.
Entertainment
Hiring Manager
Amanda Fischer
Responsibilities
Coordinate and manage the execution of project milestones, timelines, and budgets while identifying and resolving any potential roadblocks
Be the on-site contact and oversee projects when their supervisor is not able to be present
Collaborate and facilitate training of management teams and their staff, including on-the-job training, for a successful grand opening and ongoing operations
Work cross-functionally with other departments; coordinate people and processes to ensure our projects are delivered on time and produce the desired results
Work closely with IT partners to ensure that all relevant systems are functional, operational, and on schedule before the location opens
Formulate teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, meetings, and workshops where needed
Provide feedback to employees and managers to support their development
Supervise Field Training Captains during the implementation of training and ensure that they deliver consistent results and champion the culture of the Bowlero Corp brand(s) and the company standards
Special projects and ongoing operational support to locations as assigned
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs
Extensive travel is required
Other duties may be assigned
Serve as subject matter expert (SME) for all operational company processes
Plan, design, implement, and follow up on all projects assigned by a supervisor
Perform postmortem reports upon completion of each project; evaluate the success of each project and determine best practices
Complete administrative duties as needed and in accordance with deadlines
Qualification
Required
Project management or training background
Excellent communication and presentation skills
Ability to deliver high-quality results within tight timelines
Highly developed sense of leadership
Develop guest service and interpersonal skills
High integrity and respect for all individuals
Strong critical and analytical thinking skills
Appreciation of diversity (thought, ethnicity, gender, etc.)
Strong team player and developer
Strong presentation skills
Strong computer skills, including proficiency in Outlook, Word, Excel, PowerPoint, and Teams
Five years in training, managing, and facilitating associate development programs and project management
Any combination of education and experience demonstrating the ability to perform the assigned duties
Benefits
Healthcare coverage
Performance-based incentives
A competitive total rewards package
Company
Lucky Strike Entertainment
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase