Community Health of South Florida, Inc. · 2 months ago
PATIENT FINANCIAL SERVICES SPECIALIST - West Kendall
Miami, FL, US
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18.50/hrCommunity Health of South Florida, Inc. is focused on providing healthcare services, and they are seeking a Patient Financial Services Specialist to manage billing and ensure the accuracy of patient financial records. The role involves registering clients, processing payments, and performing financial screenings while maintaining compliance with healthcare regulations.
Health CareMedical
Responsibilities
Register new client on Intergy as per guidelines issued by Community Health of So. Florida
Researches files for previous enrollment in CHI computer system before creating a new medical record number
Re-new or update existing clients profiles as per guidelines issued by Community Health of South Florida
Performs financial screening on active clients who have requested services from Community Health of South Florida, Inc
Attempt collection of past due debts as clients request services from CHI
Check-in clients for needed medical services
Check-out clients upon receiving medical services
Process of patient payments
Review and balance out daily batches
Submit daily journal to assigned supervisor
Submit cash and copies of daily batches to the Accounting Department for deposit
Complete statistical data and submit daily
Reviews Quality Care Guidelines/Patient Reminder print-out to identify overdue items e.g. Advance Directives, Learning Needs Assessment, Depression Screening, etc
Identifies patients who have not executed an Advance Directive and provide them with the Advance Directive form to read
Identifies patients who need a Learning Needs Assessment and gives them the form to complete
Identifies patients due for Depression Screening and provide them with a PHQ-9 form in the appropriate language to complete
Gives all new patients a New Patient History form to complete before Nursing Staff calls the patient
Attaches a completed new patient lab request form to the encounter form of every new patient
Consistently informs patients that their Provider wants them to read or complete the appropriate forms or education material while waiting to see the Provider
Verifies Medicare, Medicaid and all other insurance carriers
Performs daily balance closing and ensures that all procedures and payments are posted accurately
Performs cashier duties, collect patient funds for services and enters data into computer for payment received
Train new employees on all functions of Patient Services (i.e. registration, cashiering, posting of B&E’s and Payments)
Use appropriate and correct telephone etiquette at all times
Participates in Continuing Educational In-services and Performance Improvement Activities
Reports to work on time and ready to work with minimal absenteeism
Completes & Post all B&E (billing and encounter) forms within the same of service
Adheres to the Confidentiality Policies and Procedures / HIPAA Regulations
Performs other duties as assigned, including variable shifts if needed
Qualification
Required
A minimum of High School Diploma or GED Equivalent
Experience with Patient Services
Must have knowledge of Medicaid / Medicare Insurance, collection and setup
Maintain current CPR certification from the American Heart Association
Ability to work as a team member
Must have clerical skills
Ability to type 20 - 30 wpm
Must have interviewing skills
Must have knowledge of math
Operation of calculator
Telephone etiquette
Human relation skills
Organizational skills
Must be computer literate
Ability to demonstrate effective oral and written communication skills
Preferred
ICD 9 Coding experience
Company
Community Health of South Florida, Inc.
Community Health of South Florida, Inc.
Founded in 1971
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brodes Hartley
PRESIDENT/CEO
Blake Hall, MBA
Chief Operating Officer
Recent News
2025-12-02
2025-08-21
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