O'Reilly Hospitality Management, LLC · 1 month ago
Evening Guest Service Representative
O'Reilly Hospitality Management, LLC is a forward-thinking company committed to empowering its Team Members. They are seeking an Evening Guest Service Representative who will warmly greet guests, assist with registration, and manage guest inquiries while ensuring a high standard of customer service.
ConsultingHospitalityProduct Design
Responsibilities
Warmly greet guests and assist with registration and room assignments
Handle guest inquiries about hotel services, dining, entertainment, and travel directions
Manage room availability, guest accounts, and billing
Post charges, process payments, and make change
Make reservations and handle guest requests, including safekeeping of valuables
Communicate effectively with other departments
Follow hotel credit policies and ensure accurate cash handling
Support team members and take on additional responsibilities as needed
Qualification
Required
Strong leadership, communication, and organizational skills
Ability to multitask, prioritize, and solve problems
Proficiency with PMS and Microsoft Office
Preferred
High School diploma or GED preferred
Hospitality customer service experience preferred
Benefits
401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!