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Tenet Healthcare · 1 day ago

Associate Director of Operations

Northborough, MA

Full-time

Onsite

Lead/Staff, Director/Executive

$45.64/hr - $69.38/hr

4+ years exp

Tenet Healthcare is a leading health system and services platform dedicated to improving the health and well-being of the communities they serve. The Associate Director of Operations will oversee market operations, manage practice activities, and ensure regulatory compliance while promoting effective onboarding and operational initiatives.

BiotechnologyHealth CareHospital

Responsibilities

Weekly rounding with staff and physicians ensuring that practices are functioning as expected

Coordination with Practice Managers related to practice operations

Ensuring effective on-boarding of new physicians and staff, including the acquisition of space, procurement of supplies and equipment

Promotes practice initiatives such as referral management, TOS collections, and task management

Works closely with the Market Operations Director to develop and implement goals and objectives for the market

Works closely with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs

Works to ensure regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate

Qualification

Managerial experience in healthcareRegulatory compliance knowledgeMS Office proficiencyFinancial analysisLeadership skillsProblem solvingInterpersonal skillsCommunication skillsOrganizational skillsTeamwork

Required

Four or more years of progressive and hands-on managerial experience in a medical practice, including management responsibility of all operational areas including HR and finance

Bachelor's degree or an equivalent combination of education and experience

Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook

Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management

Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels with an organization

Ability to apply policies and principles to solve everyday problems and deal with a variety of situations

Ability to establish priorities and coordinate work activities, with the ability to take initiative and exercise independent judgment, decision making and problem solving expertise

Excellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to senior level leaders

Performs duties while demonstrating strong, interpersonal and communication skills that allows work to flow in a positive, constructive, and professional manner

Works with all team members to facilitate congenial and professional working relationships with subordinates, peers, and superiors thus creating a harmonious work environment

Ensures that all contacts with patients, senior leadership, managers, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner

Answers telephones in a prompt and courteous manner

Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations

Dedicated to meeting the expectations and requirements of internal and external customers

Works with customers to identify problem areas and recommend solutions