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TK Elevator · 4 hours ago

Sales Manager- Service/Repair/Modernization (Oakland)

San Leandro, CA

Full-time

Onsite

Mid, Senior Level

$122K/yr - $158K/yr

7+ years exp

TK Elevator is currently seeking an experienced Sales Manager for Service, Repair, and Modernization in Oakland, CA. The role involves driving revenue and sales growth by leading the branch’s sales team, fostering customer relationships, and implementing strategic sales initiatives.

B2BCommercialIndustrialIndustrial EngineeringIndustrial ManufacturingMachinery ManufacturingMechanical Engineering

Responsibilities

Builds strong customer relationships with branch key customers

Maintains a strong working knowledge of the overall market area movement including market penetration, volume for different lines of business, competitors’ positions and strategies

Manages and develops branch’s sales representatives; to include setting sales goals, reviewing sales performance and on-going training and development

Administers quarterly performance management process

Supports sales representatives to ensure their questions and issues are addressed and resolved in a timely manner

Leads business growth and fosters relationships with key customers, consultants and architects

Creates synergies within all lines of business, including leadership of the NIM process with the goal of producing 100% on-time conversion

Collaborates with the Operations Teams for strategic leads and labor estimating

Supports a culture of customer satisfaction that promotes customer retention

Works with other departments to ensure proactive customer assistance

Implements and oversees strategic sales initiatives in keeping with corporate and regional strategic initiatives

Develops a consistent and superior brand identity used by all sales employees when making sales presentations and proposals and preparing bids

Identifies areas of sales-skill opportunities and initiates applicable training/coaching as required

Ensures all bids are approved based on established approvals levels

Includes ensuring that bids requiring higher level approvals are submitted on million-dollar approval forms in a timely manner; and bids requiring additional approval have forms submitted along with the appropriate approval package

Ensures branch sales efforts are run consistently and cohesively

Includes monitoring sales activity using CRM and approving sales incentives

Reviews and sets sales goals in line with budgetary and corporate guidelines

Includes approving individual sales goals in line with the budgetary plan along with quarterly reviews of performance to targets

Includes initiating performance management and progressive discipline when goals are not met

Prepares forecasts for booking activity, projecting how much work will be brought in monthly and/or quarterly

Includes reviewing sales reports for analysis and action-planning

Strategically reviews P&L and other financial reports to monitor sales performance within the branch to ensure monthly goals are met or exceeded and cancellations are controlled

Works with the Branch Manager and other relevant leaders to review and develop sales budgets

Reviews, participates and creates bidding strategies to ensure profitability

Conducts/participates in ITS/factory tours as deemed necessary to demonstrate technical competence and secure customer interest

Qualification

Sales ManagementB2B SalesElevator Industry ExperiencePerformance ManagementCustomer Relationship ManagementTechnical InterpretationProblem SolvingTeam Leadership

Required

Bachelor's Degree required; Prior personnel management experience preferred

7+ Years of directly related sales experience in the elevator industry; Experience selling service/repair, construction, & modernization strongly preferred

Proven success in B2B field sales with experience selling services in a highly competitive market

Ability to review and guide direct reports through contract proposals and business correspondence

Ability to define problems, collect data, establish facts and draw valid conclusions to improve profitability

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables