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Riverside Natural Foods Ltd. (Home of MadeGood) · 3 days ago

Strategic Account Manager

United States

Full-time

Remote

Senior Level

$110K/yr - $160K/yr

6+ years exp

Riverside Natural Foods Ltd. is a family-owned, B-Corp certified company dedicated to creating nutritious snacks. The Strategic Account Manager will be responsible for building relationships and driving sales growth with key customers such as Whole Foods and Sprouts, while ensuring alignment with the company's core values and strategic goals.

ManufacturingMarketing

Responsibilities

Demonstrate and uphold Riverside’s Core Values, mission, and vision

Help to establish RESPECT and confidence with customers. Build and strengthen relationships across customers, brokers, and distributor partners

Educate distributors, brokers, sales agents and customers on product attributes and benefits while displaying HUMILITY

Build relationships within multiple levels of the customer organization. Develop and manage collaborative partnerships and joint business plans with key customers

Develop and drive strategic plans to meet or exceed revenue goals. Have high engagement with broker partners and customers to collaborate and partner during the planning process

Provide key inputs for demand planning - own the bottoms-up forecast for the S&OP process for each account owned. Properly manage forecasting on an accurate and consistent basis

Compile and review quantitative sales data and react rapidly to changing trends or new competitive threats and opportunities. Have a close pulse on environment and proactively have plans to support customer and RNF brands

Create and present customer specific presentations. Share strategic initiatives with broker & distributor partners, enabling them to tactically execute against plans

Develop customer-specific programs to drive strong velocities

Discover medium- and long-term opportunities. Offer solution based selling approach

Ensure execution against planning tactics of:

Distribution: Utilize Priority Ranking List to close/expand distribution on core voids

Shelving: Work Closely with Category Management team to understand best shelving principles to share with retailers

Merchandising: Create merchandising and promotional programs with retailers that support RNF strategies, tactics, and programs

Pricing: Work with retailers on pricing guidelines & guardrails as communicated through Sales Planning & Strategy (on everyday pricing and promoted)

Present all Innovation in a timely manner, creating plans for quick speed-to-market

Collaborate on marketing programs with customer and RNF US Marketing team

Effectively manage trade spend against assigned trade budgets

Follow trade compliance and deduction support process. Manage trade payments and deductions in a timely manner

Communicate account activity/results via internal processes

Conduct quarterly business reviews with accounts. Send out monthly updates to both internal team and customer

Drive strong partnerships and engagement with broker partners (monthly connects, quarterly reviews, KPI tracking, etc.)

Demonstrate OWNERSHIP by managing customers as if they were your own. Full understanding of customer and competitive market

Attend designated trade shows and events

Keeps the work atmosphere FUN by keeping it light and welcoming

Any other duties as assigned

Travel may require 50% +

Qualification

Sales GrowthStrategic PlanningRelationship BuildingMS Office SuitePresentation SkillsNegotiation SkillsProblem SolvingResourcefulnessTime ManagementInterpersonal CommunicationTeam PlayerAdaptabilitySelf-Motivated